Write a review

Triodos Bank: Current Account reviews

Name: Current Account
Rating: 4.92 (5538 reviews)

View other Triodos Bank products

4.93

Based on 5,538 reviews, last reviewed 6th Feb 2025

12800% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Great customer service Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use Reviewed on: 6th February 2025

Latest lowest rating:

1

There is a hypocritical £3 a month charge (fair fee) There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “... Read more Reviewed on: 15th August 2024

Read all reviews See your review

About this product

The Triodos Personal Current Account has a low monthly fee.

You can manage your account via an app and there’s a Bristol-based contact team if you need support. Triodos don’t offer an overdraft facility or immediate faster payments. You’ll get text message alerts to help you manage your money and online statement.

Triodos Personal Current Account reviews help you find out what it’s really like to be a customer. If you’ve used Triodos before, you can also leave a review and share your experience.

Triodos Bank Current Account reviews (5538)

Review of the Triodos Bank, Current Account:

Great service! Great ethics!

Triodos Bank has a real focus on ethical banking and leads the way in how banks should be changing for the benefit of people and planet. From my environmentally friendly debit card to my online statements. There are rarely any problems with their mobile app and online banking. When you call their phone line, you don't wait for an hour and you don't have lots of menus to press 1 for this and press 2 for that. You get through to a person! Which these days feels progressive and radical when compared to the big banks. They are clear on what they support and invest in, and don't invest in bad things for the planet. Finally, when I was concerned that someone may have been trying to scam me, their main phone line staff and their fraud team were very helpful. They actually listened to me attentively and answered my questions. They offered reassurance without being patronising. Their level of customer service is excellent. Reviewed on: 6th April 2023

Efficient banking with a responsible organization

Triodos current account is an "online only" current account. It doesn't as yet provide facilities like bridging loans but for day to day use it is very easy to use and the monthly fee is very modest. Triodos has impeccable ethical credentials which is important to me - I know funds held in the current account and their ISAs and investments accounts are being put to responsible and sustainable use, is Reviewed on: 24th January 2025

Triodos is the best bank for anyone looking for an e...

Triodos is the best bank for anyone looking for an ethical alternative for their banking needs. Reviewed on: 24th January 2025

A great selection of products for an ethical consumer.

A great selection of products for an ethical consumer. Reviewed on: 24th January 2025

Easy to use, never any problems.

Easy to open and use, switch service worked, the physical card is also environmentally friendly, and very happy to support an ethical bank with my money Reviewed on: 24th January 2025

An excellent bank, with a strong ethical base.

I opened an account with Triodos as soon as I learned it eas possible to have an individual personal account. I knew about Triodos, and thoroughly agreed with its values. I have found them to be an excellent bank, Reviewed on: 24th January 2025

Good, straightforward ethical banking

Reliable, efficient and evolving Reviewed on: 24th January 2025

A refreshing take on banking

Communication from Triodos about how my money is used is clear and makes me feel like I’m part of something fair and thoughtful. Refreshing in these times where unsustainable growth is often marketed as the only way to go- I like how Triodos is prepared to challenge this narrative. Reviewed on: 23rd January 2025

Utterly brilliant from start to finish.

Utterly brilliant from start to finish. Really helpful phone assistance, when needed. Nothing felt scripted and I was entirely listened to. Simple easy to use app. What more could you ask? Oh... I know... the fact my money is being looked after by an ethical, environmentally minded bank. I know that it will be doing better for the planet and communities who need it. Reviewed on: 23rd January 2025

The online service is efficient, secure and user fri...

The online service is efficient, secure and user friendly. Really clear and logical, feels safe and when I have needed it responses and communication have been prompt, understanding and very helpful. Reviewed on: 23rd January 2025

A refreshing change to ordinary banking

A refreshing change to ordinary banking that is protective towards our environment Reviewed on: 23rd January 2025

Do you have a different Triodos Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Day2Day Current Account
from The Cumberland 4.46 from 19 reviews
Cash Card Account
from Barclays 4.51 from 139 reviews
Personal Current Account
from Bank of Ireland 4.15 from 13 reviews

There's still more to see!

Triodos Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub