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TSB: Classic Account reviews

Name: Classic Account
Rating: 3.76 (200 reviews)

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3.64

Based on 200 reviews, last reviewed 5th Apr 2025

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

48%

20%

10%

19%

Latest highest rating:

5

Feedback - Good customer service, prompt. Good customer service, prompt. Can usually sort any problems out without any trouble. Secure to use on line. Reviewed on: 5th April 2025

Latest lowest rating:

1

Absolutely terrible! Absolutely terrible! Been unable to access my account for nearly 3 days! Rang every day to be told to ring back systems down and now been sent a code ... Read more Reviewed on: 29th September 2024

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About this product

The TSB Classic Account is no longer on sale. View reviews for other TSB current accounts on Smart Money People.

TSB Classic Account reviews (200)

Review of the TSB, Classic Account:

Poor service

TSB wanted to charge me a small fortune in interest to take out a loan. There opening times are rubbish. I don't find them helpful. Reviewed on: 27th December 2016

Great bank

Trust worthy and good customer service Reviewed on: 10th March 2023

TSB

Have banked with TSB for several years and have experienced an excellant service when using the local branch and banking online. Reviewed on: 10th March 2023

Really great bank

TSB app so easy to use, no glitches or anything. Reviewed on: 9th March 2023

Top notch bank

I’ve been with tsb banking for more than 10 years, need I say more?! :) Reviewed on: 9th February 2023

Best account for under 19s!

I currently have an unders 19s account, and it has been a great experience. I treat this account like a savings account - adding money in when I can & only removing money for absolute emergencies. It's got a really good interest rate, and though there are better accounts with high interest rates, this is a good alternative until I am able to open those better accounts. Would recommend !! Reviewed on: 15th January 2023

helpfull

can take too long to resolve problems with your account. Reviewed on: 13th January 2023

ok

all banks seem much the same at moment Reviewed on: 1st July 2022

Good bank - lack of banks to visit.

Great bank and over the phone great but now our nearest branch is 30+ miles. Reviewed on: 8th June 2022

Inconvenient Company

I would leave 0 stars if I could because TSB bank closed my bank account without any prior notice and I had direct debits set up from that account and when I phoned them they could not provide me with a reason why they closed it.Would not recommend to anyone. Reviewed on: 18th May 2022

SAVING LITTLE AND OFTEN

I love the spend and save option. Those few pennies add up to a nice treat Reviewed on: 4th April 2022

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