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Van Line Direct: Insurance Broker reviews

Name: Insurance Broker
Rating: 3.32 (108 reviews)

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3.02

Based on 108 reviews, last reviewed 20th Nov 2024

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

55%

3 star

40%

Latest highest rating:

5

Insurance Easy to contact, helpful with queries Reviewed on: 24th August 2024

Latest lowest rating:

1

Been stranded in the side of the road for nearly 6 h... Been stranded in the side of the road for nearly 6 hours it’s -2 degrees said it would be around a hour my vans on a unlit busy dual carriage way all... Read more Reviewed on: 20th November 2024

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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (108)

Review of the Van Line Direct, Insurance Broker:

Unfortunately know one reads reviews anymore

It’s a shame you can’t put one star, This company allowed me to. Take insurance out with them range me for the past week around 10 times a day when I did pick the phone up and he told me Who he was calling from I explained it wasn’t a good time to call and got rude over the phone to me within minutes, I received an email telling me my policy had cancelled when I went back online to chat to them about it they told me it had cancelled. I then went back on and submitted the same Details they had a phone call saying they have to put my policy up because iv had a cancellation on my policy before, I explained it was done by your selves they didn’t car the company owner doesn’t get back to you, I’ll be contacting, the financial conduct authority and explain how you treat your customers and deal with getting extra payments out of us Reviewed on: 1st March 2023

No hassle Service

Made buying my van insurance quick and easy and saving me money at the same time, would highly reccomend. Reviewed on: 21st April 2021

Professional and to the point

I would go above and beyond to recommend Van Line Direct their clientele are very professional and keep everything to a minimum but also making sure the cover you require best suits your needs at the most affordable rates available. Reviewed on: 20th April 2021

Great service

clear and quality service - very professional Reviewed on: 20th April 2021

excellent service !!!

mohammed assisted in sorting an existing query before setting up a new policy, saving me the time and hassle of jumping between departments :) Reviewed on: 20th April 2021

excellent service !!!

mohammed assisted in sorting an existing query before setting a new policy up, saving myself the time and hassle of jumping between departments :) Reviewed on: 20th April 2021

Fantastic and helpful

really calm and slow when i had trouble understanding Reviewed on: 20th April 2021

Extra Mile :)

Customer service always willing to go the extra mile and doing all that they can tp make sure that the client leaves the call with a smile. Reviewed on: 19th April 2021

Very friendly and polite staff - helpful

Spoke to a lady who helped me with my documents. Quick and easy Reviewed on: 16th April 2021

Happy customer :-)

Great price and Abi was so helpful Reviewed on: 15th April 2021

Jamie

Friendly staff with great prices Reviewed on: 15th April 2021

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Van Line Direct: Insurance Broker reviews

100% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Van Line Direct Insurance Broker reviews (108)

Unfortunately know one reads reviews anymore

No hassle Service

Professional and to the point

Great service

excellent service !!!

excellent service !!!

Fantastic and helpful

Extra Mile :)

Very friendly and polite staff - helpful

Happy customer :-)

Jamie

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