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Van Line Direct: Insurance Broker reviews

View other Van Line Direct products
2.93
Based on 113 reviews, last reviewed 15th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
4%
3 star
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0%
See only 2 star reviews
2%
See only 1 star reviews
42%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025
Glenn W's avatar
Glenn W

Latest lowest rating:

1

Do Not Use Everything was good until it came to cancelling my policy they have an auto renew scam so you basically go from having 20 days insurance left to havin... Read more Reviewed on: 15th November 2025
HF 's avatar
HF
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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

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Van Line Direct Insurance Broker reviews (113)

excellent service !!!

5
mohammed assisted in sorting an existing query before setting a new policy up, saving myself the time and hassle of jumping between departments :) Reviewed on: 20th April 2021
akielaisaacs@gmail.com's avatar
[email protected]

Fantastic and helpful

5
really calm and slow when i had trouble understanding Reviewed on: 20th April 2021
kyle 's avatar
kyle

Extra Mile :)

5
Customer service always willing to go the extra mile and doing all that they can tp make sure that the client leaves the call with a smile. Reviewed on: 19th April 2021
Tiffany's avatar
Tiffany

Very friendly and polite staff - helpful

5
Spoke to a lady who helped me with my documents. Quick and easy Reviewed on: 16th April 2021
shania0131@hotmail.com's avatar
[email protected]

Happy customer :-)

5
Great price and Abi was so helpful Reviewed on: 15th April 2021
Abi's avatar
Abi

Jamie

5
Friendly staff with great prices Reviewed on: 15th April 2021
jamie's avatar
jamie

Great prices - Friendly Staff

5
Arranging insurance with Vanline Direct was easy. The staff knows their product knowledge and were quite friendly. I also saved some money (which is a Plus) Reviewed on: 14th April 2021
Osman's avatar
Osman

best friendly service

5
spoke to a friendly member of the staff who saved me £100 on my insurnce Reviewed on: 14th April 2021
cheslin's avatar
cheslin

great price!

5
this company gave me the best price after searching around for an extensive amount of time! in the end spoke to an agent over the phone who was very helpful and within minutes my brand new van was insured. definitely recommend Reviewed on: 14th April 2021
Paige's avatar
Paige

Amazing customer service

5
Need to chance my vehicle over. Called Van line direct and was done in 10 mins. Very quick and professional. Reviewed on: 12th April 2021
Harriet Smith's avatar
Harriet Smith

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