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Van Line Direct: Insurance Broker reviews

2.96
Based on 112 reviews, last reviewed 16th Jul 2025
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
53%
See only 4 star reviews
4%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
41%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025
Glenn W's avatar
Glenn W

Latest lowest rating:

1

Disgusting company, been pestered now for a cancella... Disgusting company, been pestered now for a cancellation charge against me for a policy they cancelled themselves due to non disclosure of an incident... Read more Reviewed on: 21st June 2025
Martin Jones 's avatar
Martin Jones

About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

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Van Line Direct Insurance Broker reviews (112)

Fantastic and helpful

5
really calm and slow when i had trouble understanding Reviewed on: 20th April 2021

Extra Mile :)

5
Customer service always willing to go the extra mile and doing all that they can tp make sure that the client leaves the call with a smile. Reviewed on: 19th April 2021

Very friendly and polite staff - helpful

5
Spoke to a lady who helped me with my documents. Quick and easy Reviewed on: 16th April 2021

Happy customer :-)

5
Great price and Abi was so helpful Reviewed on: 15th April 2021

Jamie

5
Friendly staff with great prices Reviewed on: 15th April 2021

Great prices - Friendly Staff

5
Arranging insurance with Vanline Direct was easy. The staff knows their product knowledge and were quite friendly. I also saved some money (which is a Plus) Reviewed on: 14th April 2021

best friendly service

5
spoke to a friendly member of the staff who saved me £100 on my insurnce Reviewed on: 14th April 2021

great price!

5
this company gave me the best price after searching around for an extensive amount of time! in the end spoke to an agent over the phone who was very helpful and within minutes my brand new van was insured. definitely recommend Reviewed on: 14th April 2021

Amazing customer service

5
Need to chance my vehicle over. Called Van line direct and was done in 10 mins. Very quick and professional. Reviewed on: 12th April 2021

great service

5
Best service around, cant beat it Reviewed on: 12th April 2021

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