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Van Line Direct: Insurance Broker reviews

View other Van Line Direct products
3.01
Based on 108 reviews, last reviewed 20th Nov 2024
100% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
55%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
40%

Latest highest rating:

5

Insurance Easy to contact, helpful with queries Reviewed on: 24th August 2024
Peter's avatar
Peter

Latest lowest rating:

1

Been stranded in the side of the road for nearly 6 h... Been stranded in the side of the road for nearly 6 hours it’s -2 degrees said it would be around a hour my vans on a unlit busy dual carriage way all... Read more Reviewed on: 20th November 2024
Philip P's avatar
Philip P
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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

Van Line Direct Insurance Broker reviews (108)

Review of the Van Line Direct, Insurance Broker:

Been stranded in the side of the road for nearly 6 h...

1
Been stranded in the side of the road for nearly 6 hours it’s -2 degrees said it would be around a hour my vans on a unlit busy dual carriage way all I get is lies and at one point even herd them laughing at me in the background Reviewed on: 20th November 2024
Philip P's avatar
Philip P

Very good service and support, got my premium down.

5
Called in and and spoke to a representative who was able to bring my premium down. Reviewed on: 8th April 2021
Tauriq's avatar
Tauriq

great service

5
totally explain everything to me and unlike other insurances that just wanted to make a sales, the customer service agent gave me a greater understanding to my policy Reviewed on: 7th April 2021
taa's avatar
taa

Great service

5
Great service , Advisor was vey friendly and saved me a £100 Reviewed on: 7th April 2021
John Abrahams 's avatar
John Abrahams

Friendly and great prices

5
These guys are really friendly on the phone whenever I've had to call them. Prices are always really good value as well Reviewed on: 7th April 2021
RebeccaC's avatar
RebeccaC

Excellent service

5
Always polite and efficient, a pleasure to deal with and have been with for many years Reviewed on: 6th April 2021
Alicia's avatar
Alicia

Highly recommend

5
I received very professional customer service, the experience was a delight. I would recommend this company. Reviewed on: 5th April 2021
Ray's avatar
Ray

Best of the best

4
Outstanding client services. Multiple facilities available to navigate customer journey. Reviewed on: 26th March 2021
Maya's avatar
Maya

Great service

4
Great service and prices for products Reviewed on: 25th March 2021
Jane's avatar
Jane

Brilliant

5
Very friendly customer service and overall good experience with this company Reviewed on: 25th March 2021
Jcarter's avatar
Jcarter

Great pricing/service

5
They offered a deal much cheaper than my renewal and shortly after purchasing the policy online, I had an agent ring me up to verify my purchase and issue out my documents, thereby giving me peace of mind that everything was sorted. Reviewed on: 25th March 2021
Kevin's avatar
Kevin
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