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Van Line Direct: Insurance Broker reviews

2.93
Based on 113 reviews, last reviewed 15th Nov 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
4%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
42%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025
Glenn W's avatar
Glenn W

Latest lowest rating:

1

Do Not Use Everything was good until it came to cancelling my policy they have an auto renew scam so you basically go from having 20 days insurance left to havin... Read more Reviewed on: 15th November 2025
HF 's avatar
HF

About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

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Van Line Direct Insurance Broker reviews (113)

Excellent service

5
Always polite and efficient, a pleasure to deal with and have been with for many years Reviewed on: 6th April 2021

Highly recommend

5
I received very professional customer service, the experience was a delight. I would recommend this company. Reviewed on: 5th April 2021

Best of the best

4
Outstanding client services. Multiple facilities available to navigate customer journey. Reviewed on: 26th March 2021

Great service

4
Great service and prices for products Reviewed on: 25th March 2021

Brilliant

5
Very friendly customer service and overall good experience with this company Reviewed on: 25th March 2021

Great pricing/service

5
They offered a deal much cheaper than my renewal and shortly after purchasing the policy online, I had an agent ring me up to verify my purchase and issue out my documents, thereby giving me peace of mind that everything was sorted. Reviewed on: 25th March 2021

Amazing customer service!

5
Managed to save me over £150 from last years insurance! Reviewed on: 24th March 2021

Fast service, affordable rates.

5
Very happy with the customer service received. Reviewed on: 24th March 2021

Good service

5
Good service. Agents are very positive and energetic despite it being Wednesday morning. Great people Reviewed on: 24th March 2021

Easy insurance

5
It was quick and easy to ensure and overall happy with the service received. Reviewed on: 24th March 2021

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