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Van Line Direct: Insurance broker reviews

View other Van Line Direct products
2.23
Based on 116 reviews, last reviewed 18th Aug 2026
No new 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
52%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
43%

Latest highest rating:

4

Another satisfied customer I shop around for best value every year but have stayed with Van line direct as they have always managed to match or better the deals so have been wit... Read more Reviewed on: 16th July 2025
Glenn W's avatar
Glenn W

Latest lowest rating:

1

Avoid the Sharks at all costs On 9th July, I found Van Line Direct after a search on Money Supermarket which was a website I thought I could trust, and I have lived to regret it.  ... Read more Reviewed on: 18th August 2026
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D Quigg
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About this product

Van LineDirect is an award-winning van insurance provider.

The Van LineDirect platform can help if you want to insure a van whether you’re a sole trader, small business owner or large corporation. Van LineDirect compares quotes for leading UK insurers. You can manage your policy using the app.

Van LineDirect van insurance reviews help you find out what it’s really like to be a customer. If you’ve used Van LineDirect before, you can also leave a review and share your experience.

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Van Line Direct Insurance broker reviews (116)

great service

5
totally explain everything to me and unlike other insurances that just wanted to make a sales, the customer service agent gave me a greater understanding to my policy Reviewed on: 7th April 2021
taa's avatar
taa

Great service

5
Great service , Advisor was vey friendly and saved me a £100 Reviewed on: 7th April 2021
John Abrahams 's avatar
John Abrahams

Friendly and great prices

5
These guys are really friendly on the phone whenever I've had to call them. Prices are always really good value as well Reviewed on: 7th April 2021
RebeccaC's avatar
RebeccaC

Excellent service

5
Always polite and efficient, a pleasure to deal with and have been with for many years Reviewed on: 6th April 2021
Alicia's avatar
Alicia

Highly recommend

5
I received very professional customer service, the experience was a delight. I would recommend this company. Reviewed on: 5th April 2021
Ray's avatar
Ray

Best of the best

4
Outstanding client services. Multiple facilities available to navigate customer journey. Reviewed on: 26th March 2021
Maya's avatar
Maya

Great service

4
Great service and prices for products Reviewed on: 25th March 2021
Jane's avatar
Jane

Brilliant

5
Very friendly customer service and overall good experience with this company Reviewed on: 25th March 2021
Jcarter's avatar
Jcarter

Great pricing/service

5
They offered a deal much cheaper than my renewal and shortly after purchasing the policy online, I had an agent ring me up to verify my purchase and issue out my documents, thereby giving me peace of mind that everything was sorted. Reviewed on: 25th March 2021
Kevin's avatar
Kevin

Amazing customer service!

5
Managed to save me over £150 from last years insurance! Reviewed on: 24th March 2021
Meg's avatar
Meg

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