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Van Line Direct: Insurance Broker reviews

View other Van Line Direct products
2.92
Based on 111 reviews, last reviewed 21st Jun 2025
No new 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
54%
See only 4 star reviews
3%
3 star
See only 3 star reviews
0%
See only 2 star reviews
2%
See only 1 star reviews
41%

Latest highest rating:

5

Insurance Easy to contact, helpful with queries Reviewed on: 24th August 2024
Peter's avatar
Peter

Latest lowest rating:

1

Disgusting company, been pestered now for a cancella... Disgusting company, been pestered now for a cancellation charge against me for a policy they cancelled themselves due to non disclosure of an incident... Read more Reviewed on: 21st June 2025
Martin Jones 's avatar
Martin Jones
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About this product

At Smart Money People, we collect Vanline Direct Insurance Broker reviews from customers like you. If you're thinking of using Vanline Direct Insurance Broker check out our reviews, or if you're an existing Vanline Direct customer - please share your experiences with our community in order to help out others!

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Van Line Direct Insurance Broker reviews (111)

Great value

5
Amazing customer service saved me money on my renewal and the process was quick and simple. Will be recommending. Reviewed on: 18th March 2021
Tayla's avatar
Tayla

worth my money

5
My van broke down during the pandemic and had to purchase a new van the sales prices now a days are extremely pricey thank heavens for van line direct who helped me get a very cheap price for what I thought was going to throw me in the deep end of my pocket. Reviewed on: 18th March 2021
Diego 's avatar
Diego

Great service

5
Always easy going to process changes and great customer service. Reviewed on: 17th March 2021
Imaad Kamish's avatar
Imaad Kamish

Great Service

5
Great communication skills always quick when things need to be done. Reviewed on: 17th March 2021
Imaad Kamish's avatar
Imaad Kamish

Easy communication

5
Using the online system makes the communication very easy Reviewed on: 17th March 2021
Crystal Noble's avatar
Crystal Noble

Easy insurance

5
I would definitely recommend Van Line Direct as the process was easy and great customer service Reviewed on: 17th March 2021
Beccz's avatar
Beccz

Best customer service!

5
Very helpful and friendly staff. Reviewed on: 16th March 2021
Meagan 's avatar
Meagan

Great customer service!

5
The staff are very professional. Reviewed on: 16th March 2021
Jess's avatar
Jess

Con merchants

1
Take your deposit before confirming details and then double the price. When you tell them not too bother they then try to charge you £25 for cancelling a policy that hasnt even started. Will be taking it up with the financial ombudsman. Reviewed on: 8th February 2021
Andrew wilson's avatar
Andrew wilson

James was amazing on the phones......

5
James was amazing on the phones, got me a great price. He had chat further than a normal broker usually would. Could imagine him doing speeches in the future. Cheers! Reviewed on: 20th January 2021
bobby leisat's avatar
bobby leisat

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