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Vanquis : Credit Card reviews

Name: Credit Card
Rating: 4.52 (480 reviews)

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4.50

Based on 480 reviews, last reviewed 26th Feb 2025

100% increase in 5 star reviews

in the past 90 days

300% increase in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Nothing too much trouble always willing to listen. Nothing too much trouble always willing to listen. Ability to provide me with an option,always. I would recommend to anyone. I'm in control of my cred... Read more Reviewed on: 26th February 2025

Latest lowest rating:

1

Irresponsible lenders!!! Stay away!!! Now… where do I start… I think Vanquis is an irresponsible lender and I urge any of their 1.7 million customers, who have a slightest doubt about the... Read more Reviewed on: 8th February 2025

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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

Vanquis Credit Card reviews (480)

Review of the Vanquis, Credit Card:

Vanquis are unable to fix their mistakes

Took too much from my account so agreed to refund 1500. Only 500 appeared in my account so called back and they apologised and refunded £1000. They took £1500 off my card which was right but then took another £1000. Id paid off card then to close it down as never want to deal with them again. (Communication is dreadful- they hang up constantly and never call back as promised) so now have a debt showing that I don’t owe and spent over 40 hours on phone trying to sort. Complaint promised some update within 28 days but on day 29 and nothing. Manager on phone advised my bank was to blame as they recalled payments which didn’t exist. My bank knows nothing but they won’t provide references or any info that would aid an investigation. Utterly disgraceful and cruel company. Now being told 8 weeks before they have to respond despite them admitting fault in mistaking 1500 for 500. Apparently have no checks in place to make sure things balance Reviewed on: 31st January 2024

There great

There great help me out when no one else would top marks Reviewed on: 28th June 2023

not bad

good but I had some trouble with their app, not super user friendly Reviewed on: 23rd June 2023

Fantastic

Real people, fantastic service always ready to help with any queries. Reviewed on: 22nd June 2023

Love my card

So easy to use the app. A lot of features. Interest is reasonable. So happy with it. Reviewed on: 21st June 2023

Great comppany

Great company app so easy to use Reviewed on: 21st June 2023

Good rates

Good rates with frequennt reviews on the credit limit Reviewed on: 17th June 2023

Great credit card

Excellent credit card for poor credit Reviewed on: 16th June 2023

No problems with this credit card provider

I applied for credit with vanquis, and used the card monthly to help build my credit score. The application process was easy, quick response, the app is user friendly and very easy to use. Also if needed you can call their customer services, who are very helpful and straightforward talking , no problems! Would recommend Reviewed on: 16th June 2023

Great credit card company

Didn't have the greatest credit score this company took my application and gave me a card which over the years has been a good send , I've been close to my limit a few times but haven't been bombarded with calls from them which is fantastic I've never faulted as their app is clear and easy to use . I 100% recommend this company. Reviewed on: 8th June 2023

Excellent and easy

Easy to use and understand terms. Plenty of information given to keep track Reviewed on: 8th June 2023

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