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Vanquis : Credit card reviews

Name: Credit card
Rating: 4.51 (549 reviews)

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4.34

Based on 549 reviews, last reviewed 5th Sep 2025

74% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

78%

11%

Latest highest rating:

5

Vanquis offers balance transfers Vanquis offers balance transfers Reviewed on: 5th September 2025

Latest lowest rating:

1

Not a good start. Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. Wh... Read more Reviewed on: 9th July 2025

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About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (549)

Great app

The app is brilliant. It takes into account that a lot of customers may not be financially savvy and lays everything out simply. I haven't been a customer for long but am very happy with how easily I can make payment, set up Direct Debits and access education pages for more complex features. The call centre answer within a couple of seconds, and are always friendly and helpful. I would 100% recommend vanquis to anyone, they always put the customer first and in my experience will do anything to help keep you on track to reach your financial goals! Reviewed on: 3rd February 2020

Appaling

These people are sharks. Totally unhelpful when you are struggling to meet your payments and outrageous APR's.. How can you justify £250 payment on £3,000 outstanding.. Total rip off. Paid off now, but never again.. Reviewed on: 22nd November 2019

Diabolical

Diabolical customer service, incompetent all around Avoid at all costs Reviewed on: 10th October 2019

Great for building up your credit score

Stay within your credit limit and pay on time and it does help build up your credit score Reviewed on: 9th June 2019

do not touch this bunch of cowboys

100% payment every month and never increased credit limit so got rid of the card Reviewed on: 9th May 2019

Great card

Vanquis have helped me improve my credit rating when other companies would offer me no credit. The website is easy to use and they're very transparent. Reviewed on: 8th May 2019

Very good company

Easy to use app to keep on top of finances. Text alerts of balance, when payments are due and if over limit. Very good customer service agents also. Reviewed on: 17th April 2019

Good service

Been with vanquis for several years very happy with their service Reviewed on: 15th April 2019

Great customer service

Despite high interest rates, as long as you keep within your limit they are actually a good company and helpful if you need to contact them. Reviewed on: 10th June 2018

Good

Great little card, gave me a card even though I had a bad credit rating. It is now helping me build up my crdit rating, which I am thankful for. Their online banking website is really good and easy to use too. Reviewed on: 30th May 2018

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