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Vanquis : Credit card reviews

4.23
Based on 561 reviews, last reviewed 17th Apr 2026
400% increase in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

4

Easy to use app The Vanquis app is easy to use and you can set up reminders for payments, direct debits etc. Reviewed on: 17th April 2026
Teri A's avatar
Teri A

Latest lowest rating:

2

Good for improving your rating but poor service I always pay off my credit on time and reliably. At points, I have had to depend on my card to get through certain periods. The issue I have had with ... Read more Reviewed on: 16th April 2026
Jide Awodigede's avatar
Jide Awodigede

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (561)

Shit, utter shit

2
Given a shitty credit limit which they refuse to increase. Reviewed on: 17th June 2020

Awesome

5
Great for improving your credit score. Great customer service Reviewed on: 2nd June 2020

Great app

5
The app is brilliant. It takes into account that a lot of customers may not be financially savvy and lays everything out simply. I haven't been a customer for long but am very happy with how easily I can make payment, set up Direct Debits and access education pages for more complex features. The call centre answer within a couple of seconds, and are always friendly and helpful. I would 100% recommend vanquis to anyone, they always put the customer first and in my experience will do anything to help keep you on track to reach your financial goals! Reviewed on: 3rd February 2020

Appaling

1
These people are sharks. Totally unhelpful when you are struggling to meet your payments and outrageous APR's.. How can you justify £250 payment on £3,000 outstanding.. Total rip off. Paid off now, but never again.. Reviewed on: 22nd November 2019

Diabolical

1
Diabolical customer service, incompetent all around Avoid at all costs Reviewed on: 10th October 2019

Great for building up your credit score

4
Stay within your credit limit and pay on time and it does help build up your credit score Reviewed on: 9th June 2019

do not touch this bunch of cowboys

1
100% payment every month and never increased credit limit so got rid of the card Reviewed on: 9th May 2019

Great card

5
Vanquis have helped me improve my credit rating when other companies would offer me no credit. The website is easy to use and they're very transparent. Reviewed on: 8th May 2019

Very good company

4
Easy to use app to keep on top of finances. Text alerts of balance, when payments are due and if over limit. Very good customer service agents also. Reviewed on: 17th April 2019

Good service

5
Been with vanquis for several years very happy with their service Reviewed on: 15th April 2019

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