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Vanquis : Credit card reviews

4.25
Based on 555 reviews, last reviewed 24th Mar 2026
100% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

5

responsive support favourable terms responsive support favourable terms Reviewed on: 24th March 2026
Gerald S's avatar
Gerald S

Latest lowest rating:

1

Avoid avoid avoid at all costs Had a refund from an outside company paid back onto my Vanquis credit card. Despite 5 ( yes FIVE) phone calls requesting this be paid into another ban... Read more Reviewed on: 22nd February 2026
Andrew J's avatar
Andrew J

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (555)

No problems.

4
No problems. But I have never needed to contact customer services , app is easy to use. Reviewed on: 9th July 2025

In one word excellent.

5
In one word excellent. I have been a Vanquis customer now for almost four years , the application was easy and got a decision immediately , they regularly check your account and how you are using it ( payments and staying within your limit) and as long as you do they will regularly offer you credit limit increases, it also helps build a better and stronger credit score, just like any credit card in this world as long as you use it responsibly it is a real helpful tool, thank you Vanquis Reviewed on: 9th July 2025

Not a good start.

1
Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. When I question with staff they were clueless and one amazing response was “well if your balance goes up then your minimum payments go up”. To any person with half a brain cell this is obvious but not from 1% to 5%… silence from the staff. They raised a complaint and then told me AFTER they raised it, it can take up to 59 days. Called back the next day to try and talk to someone else but because a complaint was raised no one could do anything. To this day… not resolved. Not heard back. Terrible. Reviewed on: 9th July 2025

User friendly.

4
The credit card came on time, it was easy and straightforward to set up. Reviewed on: 9th July 2025

1st class service good communication just what I nee...

5
1st class service good communication just what I needed Reviewed on: 9th July 2025

Easy app management

5
Easy app management, good customer service Reviewed on: 9th July 2025

Good for unexpected things and bills or for emergencys

5
Good for unexpected things and bills or for emergencys Reviewed on: 9th July 2025

Best customer service fraud deterrent.

4
Best customer service provider I've had previlage to use,. very helpful and are on top of their game. Especially with regards to credit card fraud. Reviewed on: 9th July 2025

It helps me to build more credit file and help me in...

4
It helps me to build more credit file and help me in emergencies like when my mum passed away last year and I need extra help.. Reviewed on: 9th July 2025

Good company to work with.

5
Good company to work with. Friendly reminders when payment is due. All information is available on their website such as balance and payments. Accessibility available at all times. Interest rate is probably higher than it should be and would like it lower. The card is reassuring in an emergency and have no real issues, would recommend without hesitation. Reviewed on: 8th July 2025

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