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Vanquis : Credit card reviews

4.24
Based on 561 reviews, last reviewed 17th Apr 2026
400% increase in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
77%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
7%

Latest highest rating:

4

Easy to use app The Vanquis app is easy to use and you can set up reminders for payments, direct debits etc. Reviewed on: 17th April 2026
Teri A's avatar
Teri A

Latest lowest rating:

2

Good for improving your rating but poor service I always pay off my credit on time and reliably. At points, I have had to depend on my card to get through certain periods. The issue I have had with ... Read more Reviewed on: 16th April 2026
Jide Awodigede's avatar
Jide Awodigede

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (561)

Great Communication.

5
Excellent for keeping you informed of all due payment dates etc, offers and credit limit upgrades if required. Also offers and updates on limits. If they are unsure about a purchase it is instant notification to confirm or not. Reviewed on: 18th April 2025

Poor customer service.

1
Poor customer service. Incompetent. Multiple issues over the course of my time at Vanquis. Would not recommend. Reviewed on: 18th April 2025

I always feel safe and secure with the online servic...

5
I always feel safe and secure with the online service provided, however the team could consider engaging a little more to help us deal with delayed payments instead of charging £12 extra all the time. Reviewed on: 18th April 2025

My experience was good

5
Very goods service,app is easy to use and very good comunication with custmer. Very recomends this service Reviewed on: 18th April 2025

Paying credit card manually is so easy and fast

5
Paying credit card manually is so easy and fast Reviewed on: 18th April 2025

Value for money

5
Always there when I needed it and always helpful Reviewed on: 18th April 2025

Bad service my card is every week blocked and all th...

1
Bad service my card is every week blocked and all the time I need to contact Vanquis to unblock Reviewed on: 17th April 2025

Good credit card and customer service are very helpful

5
Good credit card and customer service are very helpful Reviewed on: 17th April 2025

Over the years Vanquis have helped me build my credi...

5
Over the years Vanquis have helped me build my credit thanks you very much Vanquis Reviewed on: 17th April 2025

HAPPY CONTENTED CUSTOMER

5
Great facility to build up credit scores, following any financial setback or lack of credit history. Offers credit limits, which You are always in control of. Online accounts allow You to keep track of balances, payments and special offers, such as favourable interest balance transfers. Advisors available by telephone if any issues encountered with account. Reviewed on: 17th April 2025

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