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Vanquis : Credit Card reviews

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4.56
Based on 476 reviews, last reviewed 13th Sep 2024
90% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
79%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
5%

Latest highest rating:

5

Top Company! They’ve been extremely helpful in helping balance out my finances. I used to have multiple credit cards but now I solely have credit with these guys! ... Read more Reviewed on: 23rd August 2024
Joe's avatar
Joe

Latest lowest rating:

1

Allows scammers to get away with fraud! Allows scammers to get away with fraud! DO NOT BOTHER WITH THESE SHARKS! Reviewed on: 13th September 2024
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MTB
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About this product

Vanquis Credit Card reviews can help you to find out about the pros and cons of the Credit Card credit card. What kind of features do Vanquis customers like? Find out more about the Vanquis Credit Card by reading our trusted Smart Money People reviews. You can also write your own Vanquis Credit Card reviews to share your own experience with Smart Money People, the UK's leading financial services review site. Together, we can make financial services work better for everyone.

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Vanquis Credit Card reviews (476)

Excellent service bar none.

5
I find my Gold Visa credit card easy to use being accepted in the majority of all places. Excellent on line and by telephone support. Reviewed on: 2nd May 2024
David V's avatar
David V

It’s not good, ever time it’s 900 pounds

1
It’s not good, ever time it’s 900 pounds Reviewed on: 1st May 2024
Luis e's avatar
Luis e

Excellent service stunning

5
Excellent service very helpful staff understandable thanks Reviewed on: 1st May 2024
Faisal b's avatar
Faisal b

They have goo interest rate and I am please to do bu...

4
They have goo interest rate and I am please to do business with them Reviewed on: 4th March 2024
Joseph Paangop Djipoue 's avatar
Joseph Paangop Djipoue

Bad bank , not great customer service and poor on of...

2
Bad bank , not great customer service and poor on offering good products Reviewed on: 10th February 2024
Cosme Santos's avatar
Cosme Santos

Vanquis are unable to fix their mistakes

1
Took too much from my account so agreed to refund 1500. Only 500 appeared in my account so called back and they apologised and refunded £1000. They took £1500 off my card which was right but then took another £1000. Id paid off card then to close it down as never want to deal with them again. (Communication is dreadful- they hang up constantly and never call back as promised) so now have a debt showing that I don’t owe and spent over 40 hours on phone trying to sort. Complaint promised some update within 28 days but on day 29 and nothing. Manager on phone advised my bank was to blame as they recalled payments which didn’t exist. My bank knows nothing but they won’t provide references or any info that would aid an investigation. Utterly disgraceful and cruel company. Now being told 8 weeks before they have to respond despite them admitting fault in mistaking 1500 for 500. Apparently have no checks in place to make sure things balance Reviewed on: 31st January 2024
Cory Tomlinson's avatar
Cory Tomlinson

Terrible company

1
Terrible company, poor communication, if anything goes wrong with your account they will charge you late fees rather than get in contact in writing to say there is a problem, and their customer service and complaints team are arrogant and rude. I would not touch them with a barge pole. Reviewed on: 9th January 2024
Lawrence's avatar
Lawrence

waste of time

1
dont go with these guys if you want to keep your money they took over£200 from my direct debit than they should of leaving me with no money at a time where we having a cost of living and customer service dont care Reviewed on: 20th November 2023
David Perry's avatar
David Perry

Consistently good

5
They gave me a card when I had little money, when others wouldn't. 10 years later I am financially comfortable but still use their card - out of gratitude, and because they give excellent service. My credit limit has been gradually and sensibly increased. Reviewed on: 13th November 2023
John Leeds's avatar
John Leeds

Never a problem

5
I started with a £250 credit limit now 6 years later I'm on there maximum limit of £4.000 can't fault the service I've had Reviewed on: 17th September 2023
John spencer's avatar
John spencer

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