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Mark r

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Review of the Vanquis, Credit Card:

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Not a good start.

Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. When I question with staff they were clueless and one amazing response was “well if your balance goes up then your minimum payments go up”. To any person with half a brain cell this is obvious but not from 1% to 5%… silence from the staff. They raised a complaint and then told me AFTER they raised it, it can take up to 59 days. Called back the next day to try and talk to someone else but because a complaint was raised no one could do anything. To this day… not resolved. Not heard back. Terrible. Reviewed on: 9th July 2025

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