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Vanquis : Credit card reviews

4.33
Based on 548 reviews, last reviewed 11th Jul 2025
64% decrease in 5 star reviews
in the past 90 days
80% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
78%
See only 4 star reviews
11%
See only 3 star reviews
3%
See only 2 star reviews
2%
See only 1 star reviews
6%

Latest highest rating:

5

Knows the value of money and has excellent customer... Knows the value of money and has excellent customer service Reviewed on: 11th July 2025
Carmeline A's avatar
Carmeline A

Latest lowest rating:

1

Not a good start. Not a good start. Signed up to a credit card and started making transfers and the % of minimum payments was 5x the amount I signed on my agreement. Wh... Read more Reviewed on: 9th July 2025
Mark r's avatar
Mark r

About this product

Vanquis offer a balance transfer and purchase credit card.

Vanquis offer 0% for purchases and balance transfers for a set period of time. You will be charged a fee for any balance transfers. When the offer period on the card ends, any outstanding balance will be charged at a standard variable interest rate.

Vanquis credit card reviews help you find out what it’s really like to be a customer. If you’ve used Vanquis before, you can also leave a review and share your experience.

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Vanquis Credit card reviews (548)

Kind, helpful customer service.

5
Kind, helpful customer service. Wo Reviewed on: 18th April 2025

Very efficient company and the app is really easy to...

5
Very efficient company and the app is really easy to use Reviewed on: 18th April 2025

Very satisfied with the product and the customer ser...

5
Very satisfied with the product and the customer service Reviewed on: 18th April 2025

When I became ill and had to give up work they helpe...

5
When I became ill and had to give up work they helped me manage my payments Reviewed on: 18th April 2025

The product is simple and practical.

5
The product is simple and practical. Reviewed on: 18th April 2025

Complicated

3
You’re too expensive and increases in credit limit should be implemented on historic performance, present standing and not on review of current income & expenditures which can vary daily/monthly Reviewed on: 18th April 2025

Vanquis 2025 review.

5
The app is easy to use clear and concise gives updates when you're next payment is due cost effective. Reviewed on: 18th April 2025

Great Communication.

5
Excellent for keeping you informed of all due payment dates etc, offers and credit limit upgrades if required. Also offers and updates on limits. If they are unsure about a purchase it is instant notification to confirm or not. Reviewed on: 18th April 2025

Poor customer service.

1
Poor customer service. Incompetent. Multiple issues over the course of my time at Vanquis. Would not recommend. Reviewed on: 18th April 2025

I always feel safe and secure with the online servic...

5
I always feel safe and secure with the online service provided, however the team could consider engaging a little more to help us deal with delayed payments instead of charging £12 extra all the time. Reviewed on: 18th April 2025

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