Write a review

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (462 reviews)

View other Vernon Building Society products

4.87

Based on 462 reviews, last reviewed 27th Jan 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

No nonsense, straight to the point. No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be b... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Read all reviews See your review

About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

Vernon Building Society Mortgages reviews (462)

Review of the Vernon Building Society, Mortgages:

Vernon Building Society Branch Review

Sound advice, honest & friendly. Reviewed on: 30th November 2022

Excellent

Like: Could not have had a better service from every possible viewpoint. Very friendly staff. No reservations and nothing could have been improved upon Reviewed on: 16th February 2021

Reply from Vernon Building Society Hi Mr & Mrs Waldron, Thank you very much for your feedback. I'm glad we were able to assist you so well. Mark Response date: 14th June 2021

5/5 for customer service

Always very helpful and staff will go out of their way to provide good service. Reviewed on: 6th February 2021

Good strong and professional advice. Lady I dealt with (don't think I am allowed to give her name) felt more like a friend at the culmination to our decision.

got this the wrong way round. See above for review. Title. Great company to work with. Reviewed on: 2nd February 2021

Incredibly personable service in a turbulent time, thank you!

I was really keen to stay with The Vernon, because when the pandemic struck and nobody knew what the future would hold, I felt that they understood me as a customer and wanted to do everything possible to alleviate our concerns. At this time I had spoken to a woman called Kathy who had called me back and been really efficient. When our mortgage was then due to be renewed I had a fantastic service from Diana and was pleased to be able to stay with The Vernon on a decent fixed rate. There's a lot to be said for feeling like a person rather than a statistic and because of that I have stayed with The Vernon. Reviewed on: 2nd February 2021

Reply from Vernon Building Society Hi Anna, This is some fantastic feedback for us to receive, thank you! I will make sure that this is passed on to both members of staff who assisted you. Mark Response date: 14th June 2021

The most human Bank I have ever dealt with

You can ring them up on the phone or pop into branch and you know who you are dealing with , they don't use jargon and talk to you on your level. Reviewed on: 1st February 2021

Simply the best motgage provider

Great products excellent service and outstanding staff with human touch Reviewed on: 1st February 2021

Best mortgages

Had good mortgage experiance with vernon great products with excellent staff Reviewed on: 1st February 2021

A Good Friend

I have lived in Stockport for over 60 years and throughout that time Vernon have always been there for those times that you need some expert friendly advice. Especially so regarding a mortgage . They are and always have been A GOOD FRIEND !! Reviewed on: 1st February 2021

Always a pleasure to deal with.

Whenever I make contact with the Vernon everything is handled in a very efficient manner with a high degree of customer service evident. Reviewed on: 1st February 2021

Understanding and helpful

The Vernon treat you as a person and not a number. I needed someone to take a view on the mortgage application because of age and family and rather than just box tick they looked at the person. Good old fashioned lending. Reviewed on: 1st February 2021

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Equity Release
from Royal London Equity Release 0.00 from 0 reviews
Morgtages
from Platform 1.13 from 56 reviews
Mortgages
from Moneybox app 4.97 from 72 reviews

There's still more to see!

Vernon Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub