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Vernon Building Society: Mortgages reviews

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4.87
Based on 483 reviews, last reviewed 9th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

Excellent

5
Highly impressed with the personal approach of both Chris and Neil. Knowledgeable , helpful, and extremely efficient Reviewed on: 11th March 2021
Ian's avatar
Ian
Reply from Vernon Building Society Hi Ian, Glad that our retention team were able to assist you so well. I shall make sure to pass on your kind words to Neil and Chris. Mark Response date: 14th June 2021
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Vernon Building Society

Excellent Service - Great Mortgage

5
All the contact I have had with the Vernon have been helpful and the cost of my mortgage is low compared to the Vernon's competitors. What more could anyone want? Reviewed on: 10th March 2021
Robert Cunliffe's avatar
Robert Cunliffe

brilliant company

5
i have been with the Vernon now for 7 years, they are amazing Reviewed on: 10th March 2021
mark glen's avatar
mark glen

Modern approach with a personal touch

5
The Vernon has competitive products, knowledgeable staff and values which appear to have disappeared from High Street banks. Reviewed on: 10th March 2021
Mark's avatar
Mark

Great local building society supporting the community

5
Good customer relations and communication, intelligent staff, charitable support in the local area , they provide an important role in the house buying market in the north west Reviewed on: 10th March 2021
Jane Sinclair's avatar
Jane Sinclair

Excellent

5
Society is very efficient, friendly and value for money for my mortgage. Personally, nothing could be better Reviewed on: 3rd March 2021
Corrine's avatar
Corrine
Reply from Vernon Building Society Hi Corrine, Thank you for your kind feedback. Glad you're happy with our service. Mark Response date: 14th June 2021
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Vernon Building Society

Awesome!

5
Nothing, keep doing what you do. x Reviewed on: 1st March 2021
Ian's avatar
Ian
Reply from Vernon Building Society Hi Ian, Thank you for your feedback. Glad to know you're happy with our service. Mark Response date: 14th June 2021
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Vernon Building Society

One of the best in Town

5
They gave us specialist advice and understood our needs and recommended products accordingly Reviewed on: 23rd February 2021
Elena's avatar
Elena

took the stress away

5
we needed a mortgage to downsize but our age was against us. The Vernon had a range of pensioner friendly products to offer which took the stress out of our siuation Reviewed on: 23rd February 2021
EMW44's avatar
EMW44

Great service. Great staff

5
I have always received excellent service from Vernon and my recent experience was no exception. Everyone I have dealt with has been friendly and knowledgeable and answered my questions promptly and courteously. Great personal service. Reviewed on: 20th February 2021
Pauline Burgess's avatar
Pauline Burgess
Reply from Vernon Building Society Hi Pauline, Thank you for your kind feedback. Glad that we're able to help you when you need us. Mark Response date: 14th June 2021
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Vernon Building Society

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