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Vernon Building Society: Mortgages reviews

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4.90
Based on 549 reviews, last reviewed 19th Jan 2026
218% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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1%
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0%
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Latest highest rating:

5

Absolutely outstanding Absolutely outstanding from start to finish. The Vernon Building Society operates at a different altitude to the rest of the market. From first conta... Read more Reviewed on: 19th January 2026
Colin A's avatar
Colin A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (549)

Vernon Building Society Branch Review

5
Same/similar rate but fixed rate. N.B. Your staff are a credit to you, friendly and efficient - a rare combination. Reviewed on: 31st October 2022
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Verified Member

Remortgage - Fast & Friendly Service

5
This was the first time I'd used Vernon Build Society for a mortgage product. Previously I've used online brokers or gone direct to big lenders. The mortgage I chose was one of the 'Best Buy' recommendations on MoneySavingExpert hence me contact Vernon Building Society. From the moment I contacted Vernon they made me feel like a valued customer. They offer a personal solution and have real people that review the application rather than computer based algorithms. Lucy (our advisor) was very knowledgable about the products and processed our application quickly. Within a short space of time we had our formal offer. I would definitely recommend Vernon Building Society for anyone looking for a good value mortgage. Reviewed on: 10th October 2022
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Gareth Lewis

Vernon Building Society Branch Review

5
Personal service, prompt service, efficient, clear and concise information. Reviewed on: 30th September 2022
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Verified Member

Vernon Building Society Branch Review

4
No complaints at all, always very helpful and pleasant. Reviewed on: 30th September 2022
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Verified Member

Exemplary

5
They couldn't have been more helpful, would recommend to any senior citizen for an R.I.O. Mortgage. Jo and Clare have been fantastic. Thank you Reviewed on: 28th September 2022
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Robert Tokarz

Excellent

5
Steve ould not of been better, excellent service Reviewed on: 31st August 2022
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Verified Member

Amazing mortgage lender

5
Releasing some equity without the extreme searching your bank statements, I tried a few years back and was told by the underwriters I socialize too much which was insulting Reviewed on: 31st August 2022
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POOR COMMUNICATORS

1
Led up the garden path by them with a mortgage in principal given & then withdrawn after an offer on property was accepted & fees spent only for it to be withdrawn with a poor excuse with no offer of anything else despite having several buy to lets already. Not to be trusted. Reviewed on: 3rd August 2022
Stephen Whitfield's avatar
Stephen Whitfield

Caring

5
I like the fact that I deal directly with real people not online. Reviewed on: 31st July 2022
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Verified Member

Amazing service by Lucy

5
Lucy has been great, always kept me informed of how the process was going, even logged on to update me on her day off. She is a credit to your company, and I would like to tank her for her help Reviewed on: 7th July 2022
Michael Farray's avatar
Michael Farray

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