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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.82
Based on 606 reviews, last reviewed 8th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
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0%
See only 1 star reviews
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Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026
Wasiu F's avatar
Wasiu F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Excellent Underwriting from Leanne.

5
Excellent Underwriting from Leanne. She went above and beyond. Also excellent support from the BDM Jack..........they are both a credit to Vernon BS. Reviewed on: 31st January 2024
Nicholas L's avatar
Nicholas L

Very helpful staff both over the phone and in branch.

5
Very helpful staff both over the phone and in branch. I had a minor problem with a repayment not being able to visit a branch and they sorted it immediately. Reviewed on: 24th January 2024
John O's avatar
John O

Excellent small building society.

5
Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024
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Barbara Quinn

Business-like

4
Good customer care backed up by experience. Nothing we would alter. Reviewed on: 1st January 2024
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Superb

5
The mortgage redmeption team helped me massively, thank you! I can't think of anything to complain about. Reviewed on: 1st January 2024
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Friendly

5
Would like access to savings products too as we are in Northants. Reviewed on: 18th December 2023
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Professional

5
The customer service and value for money always meets my needs. Reviewed on: 18th December 2023
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Personal

5
Good products, friendly people and a trustworthy business. Reviewed on: 18th December 2023
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Friendly

5
Primarily, being able to speak on the phone to helpful staff at Stockport is amazing. No complaints. Reviewed on: 22nd November 2023
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Personable

5
The give you the personal touch. Reviewed on: 22nd November 2023
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