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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (462 reviews)

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4.87

Based on 462 reviews, last reviewed 27th Jan 2025

33% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

No nonsense, straight to the point. No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be b... Read more Reviewed on: 27th January 2025

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Your home is likely the largest financial purchase you’ll ever make, so finding the right mortgage product is important. We collect Vernon Building Society mortgage reviews to give you valuable insight into the lender and its products.

Vernon Building Society is an independent mutual, offering a range of mortgage products. Make sure you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure or have any questions.

If you’re considering a mortgage with Vernon Building Society, learn more about the lender by reading our reviews. Find out what product customers have taken out and how satisfied they have been throughout the mortgage term. Find out how supportive the Society was throughout the application process. Learn all of this and more in our Vernon Building Society mortgage reviews.

Did Vernon Building Society help you purchase your home? Tell us about your experience. Do you have any circumstances that make it harder to secure a mortgage? Was Vernon helpful with this aspect of your mortgage? Was the application process easy to understand? Has the Society kept you up to date with any important mortgage news or changes? Would you recommend the lender to family and friends? Write an honest Vernon Building Society mortgage review today. Together, we can help people like you make better financial decisions.

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Vernon Building Society Mortgages reviews (462)

Exceptional

Always reliable and friendly, takes time to understand our needs and give proper advice. Great team. Reviewed on: 11th December 2020

Reply from Vernon Building Society Hi, Thank you for your great feedback, glad we've been able to help you! Mark Response date: 14th June 2021

Excellent

Great customer service and understanding / knowledgeable staff Reviewed on: 9th December 2020

Reply from Vernon Building Society Hi David, Thank you for your feedback, glad you're happy with your experience. Mark Response date: 14th June 2021

Happy Customer

Simple process, and Neil found us a competitive deal. Would recommend. Reviewed on: 8th December 2020

Reply from Vernon Building Society I'm glad to hear that Neil was able to make the process simple for you and I'll be sure to pass your kind words onto him Graham. Merry Christmas! Response date: 16th December 2020

First time buyers

Brilliant customer service from the Vernon. Has made our first time buying/mortgage experience as easy and straight forward as possible. Our advisor Maureen is always on hand to offer advice and answer any questions we may have, nothing was too much trouble and she made us feel at ease throughout the process. Thank you Vernon building society Reviewed on: 7th December 2020

Reply from Vernon Building Society Maureen will be delighted to hear such nice feedback Emily. Merry Christmas! Response date: 16th December 2020

Brilliant

Whenever I have rung up to Vernon Building Society, I have always been treated very quickly and professionally, I would certainly recommend you, you don't need to change Reviewed on: 6th December 2020

Reply from Vernon Building Society Hi Mrs Hudson, Thank you for this incredibly kind feedback, glad to hear of your positive experience! Mark Response date: 14th June 2021

Friendly, personal service with people that really care

The Vernon helped us to buy our first property when we had adverse credit in our history, and only a 5% deposit. Now as we look to expand our family and move closer to relatives, to be able to stay with them and port our mortgage across to our new home has just been a dream. Clare, one of the branch managers, dealt with our case and was a delight to speak to and work with. Not only did the whole process take much less time than expected, every step of the way she was honest, friendly, patient, understanding and did everything I have come to expect of the Vernon and their outstanding customer service. I trust our mortgage in their hands and would be reluctant to ever leave as I know we are safe with them, with what is the biggest emotional and financial investment in our lives. I can't recommend them highly enough. If you are lucky enough to be one of their customers, you'll already know this, if not, rest assured you're in the safest of hands. Thank you for being a financial institution with such good hearts - a very rare find nowadays. Reviewed on: 3rd December 2020

Reply from Vernon Building Society I'm blown away by your kind words Annabelle. Clare is delighted to hear such amazing feedback and we're all very proud we were able to help in such a positive way. Merry Christmas! Response date: 16th December 2020

3rd year customer for a joint mortgage

3rd year mortgage review and everything for renewing was speedy, no stress, signed 2 forms and scanned back within the hour signed up to a new deal for another 3 years, no money needed spending :) Super amazing customer service, I already said today even though we are on a new deal till 2023 I will renew again in 2023 with them :) Reviewed on: 30th November 2020

Reply from Vernon Building Society Wow, our team will be very happy to read such incredible feedback Joanne! Merry Christmas! Response date: 16th December 2020

Excellent

Great customer service and understanding / knowledgeable staff Reviewed on: 30th November 2020

Reply from Vernon Building Society Delighted to hear this David, our teams pride themselves on their efforts with our members. Merry Christmas! Response date: 16th December 2020

Mortgage Scheme

Excellent customer service from the Vernon, as always. Reviewed on: 20th November 2020

Reply from Vernon Building Society Thank you for your kind words Debbie, long may it continue! Merry Christmas! Response date: 16th December 2020

Quick, professional, easy

Speed without losing any aspect of professionalism. Very clear, concise instructions and reporting. Made getting my mortgage offer a stress free experience. Thank you. Reviewed on: 4th November 2020

Reply from Vernon Building Society It's a pleasure to know that we were able to make this process as stress free as possible for you Ms Rice! Response date: 6th November 2020

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Vernon Building Society: Mortgages reviews

33% decrease in 5 star reviews

No new 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Vernon Building Society: Mortgages now

Vernon Building Society Mortgages reviews (462)

Exceptional

Excellent

Happy Customer

First time buyers

Brilliant

Friendly, personal service with people that really care

3rd year customer for a joint mortgage

Excellent

Mortgage Scheme

Quick, professional, easy

Do you have a different Vernon Building Society product?

There's still more to see!

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