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Vernon Building Society: Mortgages reviews

4.82
Based on 606 reviews, last reviewed 8th Jul 2026
76% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
7%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026
Wasiu F's avatar
Wasiu F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (606)

Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024

spoke with Maureen Derbyshire various times,she was...

5
spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024

Friendly

5
Lower your rates for long-term business. Reviewed on: 24th June 2024

Amazing

5
Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024

Excellent

5
Branch needs to be open more often. Reviewed on: 24th June 2024

Jack was excellent & the Vernon had the best rate.

5
Jack was excellent, helpful, supportive, patient with my elderly relative. Easy to get hold of, always ringing back quickly. I would not hesitate to recommend Jack and the Vernon. They had the Best RIO mortgage rate on the market as well! Reviewed on: 12th June 2024

Professional

5
We have been dealt with in an efficient and friendly manner. Reviewed on: 22nd May 2024

First class service .

5
I dealt with Vernons re a mortgage over a 2 month period . Suzan managed my case and she was outstanding . Professional , courteous and very informed and responsive . Suzan was a complete credit to the company and industry . Reviewed on: 16th May 2024

Helpful

5
Reduce mortgage rates back to where they were!. Reviewed on: 22nd April 2024

Superb

5
You could better keep the client informed with the progress of the application. Reviewed on: 22nd April 2024

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