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Vernon Building Society: Mortgages reviews

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4.87
Based on 480 reviews, last reviewed 2nd Sep 2025
29% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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8%
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1%
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Latest highest rating:

4

Extremely efficient, informative and helpful. Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025
Susan F's avatar
Susan F

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (480)

Mortgage review

5
Helpful, efficient staff, every request is always sorted straight away with no problems. Keep up the good work Reviewed on: 15th June 2021
Steven's avatar
Steven

Mortgage review

5
You have been supportive of us from day 1, thank you! Reviewed on: 9th June 2021
Andrew's avatar
Andrew

Life changing

5
I have held my first mortgage for 3 yrs, Vernon were spot on with everything. I did not have to worry about anything. Hassle free, worry free, brilliant Reviewed on: 21st May 2021
Alison's avatar
Alison
Reply from Vernon Building Society Hi Alison, Thank you for your kind words. Glad we were able to assist your situation. Mark Response date: 14th June 2021
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Vernon Building Society

Fantastic

5
Honesty, explaining everything in detail Reviewed on: 11th May 2021
Gerard's avatar
Gerard
Reply from Vernon Building Society Hi Gerard, Thank you for your feedback. Glad we were able to assist you. Mark Response date: 14th June 2021
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Vernon Building Society

Mortgage Application

5
Fast efficient and very friendly service. Lucy Burnside credit to the company!! Reviewed on: 4th May 2021
Judy Collins's avatar
Judy Collins
Reply from Vernon Building Society Hi Judy, Thank you for your kind words. I will make sure to pass them on to Lucy and the relevant departments. Mark Response date: 14th June 2021
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Vernon Building Society

Excellent Service

5
Whenever you contact any of the staff they are efficient and friendly Reviewed on: 25th April 2021
Lawrence's avatar
Lawrence
Reply from Vernon Building Society Hi Lawrence, Thank you for your kind words. Glad we're able to assist your needs. Mark Response date: 14th June 2021
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Vernon Building Society

Brilliant

5
Helpful professional staff, very very happy with the Vernon, thank you Reviewed on: 22nd April 2021
Jaqueline's avatar
Jaqueline
Reply from Vernon Building Society Hi Jaqueline Thank you for your kind words. Glad we're able to assist your needs. Mark Response date: 14th June 2021
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Vernon Building Society

Fabulous customer service!

5
I have used products from The Vernon for about 3 years now, firstly with my Help to Buy ISA and now with their mortgage product. I have always found the staff to be exceptionally helpful both in branch (Reddish & Hazel Grove) and over the phone. Our mortgage advisor Lucy Burnside has exceeded all expectations. She is always on hand to answer all of our questions big or small and does so in a polite, friendly and timely manner. I will be recommending The Vernon to all friends and family who require mortgages or savings in the Stockport area. Reviewed on: 20th April 2021
Rebekah Livsey's avatar
Rebekah Livsey
Reply from Vernon Building Society Hi Rebekah, This is such kind feedback, thank you! I will make sure to pass this on to Lucy directly. Mark Response date: 14th June 2021
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Vernon Building Society

Self build mortgage

5
The Vernon building society in Marple is my local branch, from the onset the advisors were extremely helpful and friendly. I had a non conventional property to mortgage and rebuild and they did everything that they could do to help me with my application and complete the process. They have been in regular contact to see if they could help and have been very reassuring to deal with. I would always stay with them and recommend their services. Reviewed on: 20th April 2021
Robert Allen's avatar
Robert Allen
Reply from Vernon Building Society Hi Robert, Thank you for your kind words. I'm glad we were able to assist you in your circumstances. We're happy to have you with us. Mark Response date: 14th June 2021
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Vernon Building Society

Friendly

5
Always get to speak to the right person quickly, no pressing of different numbers. The staff are all very patient and explain everyhing clearly Reviewed on: 13th April 2021
John's avatar
John
Reply from Vernon Building Society Hi John, Thank you for your kind words. Glad we're able to assist you so well. Mark Response date: 14th June 2021
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Vernon Building Society

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