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Virgin Money: Credit Cards reviews

Name: Credit Cards
Rating: 3.96 (791 reviews)

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3.72

Based on 791 reviews, last reviewed 5th Apr 2025

400% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

63%

11%

20%

Latest highest rating:

5

Good banking app and competitive fees Really good banking app and easy to understand fees and various features. Also really good balance transfer rates which helped to pay off my debt. Reviewed on: 5th April 2025

Latest lowest rating:

1

Disgusted with fees Purchased a product from an overseas seller and while I understand there are international transaction fees I wasn't expecting $130 for a computer to ... Read more Reviewed on: 11th March 2025

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About this product

Virgin Money offers a range of credit cards with various features to suit different needs. Options include cards with 0% interest on balance transfers and purchases for an introductory period, cashback, and no foreign transaction fees. The cards can be managed through the Virgin Money Credit Card app.

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Virgin Money Credit Cards reviews (791)

Review of the Virgin Money, Credit Cards:

Brand is everything....

When I first jumped on the 'Virgin Money' band wagon more than 2 years ago, I was trepidatious... Was this just another example of a very successful well known brand launching into unnecessary territory, merely to make a profit? I couldn't have been more wrong, Virgin Money offers customer service like no other high street bank or building society - never have I ever left Branch or finished a telephone banking conversation without knowing that my feelings matter. For example, I ... Reviewed on: 23rd January 2017

VIRGIN CREDIT CARD USELESS KNIGHTMARE STAY AWAY

Refused 1 Transaction x 7 times available credit card on account all ok I called them they stated try again I told them forget it Went to another card it worked straight away USELESS VIRGIN CREDIT CARD RUN A MILE DONT GET 1 OF THESE OF YOU WANT TO USE YOUR CARD Reviewed on: 26th October 2024

Good cashback when using Credit Card

Credit Card gives the opportunity to use cashback. There's a good variety of shops that offer cashback when using Virgin Money Credit Card. I've never had a problem with this card. Reviewed on: 5th September 2024

Amazing balance transfers

Amazing balance transfers, super simple process and 0% interest Reviewed on: 24th August 2024

Easy and simple process

Looked to complete a balance transfer with my Virgin credit card via their app. Got partially through the process and then was asked to contact them. Had to wait about 5 minutes but the advisor was extremely helpful and then took me through the rest of the application. It was simple and easy to do and now I just need to wait for the approval via an email. Reviewed on: 25th July 2024

virgin altanic credit card

Held virgin altanic credit card for years since 2019/2020 just for collecting points for daily shopping. It is free and wider accepted as it is a Mastercard. When I visited France in May, I discovered the card has a free spending within EU zone, that just made my day as I have just closed my Barclay card no long ago. Very handy, which means outside of UK spending also can collection points, what a great value! Reviewed on: 7th June 2024

Poor communication

I endured many phone calls and many errors and generally broken lines of communication and wrong information. Despite many letters phone calls and emails I was compensated for their errors but was left very scarred by the experience would never use them again. Reviewed on: 4th June 2024

Virgin money good reputable company

Virgin money good reputable company Reviewed on: 3rd June 2024

Money Transfer Credit Card

Never heard of a Money Transfer Credit Card before but found an excellent, long no-interest card from Virgin which has really helped me out a lot. Excellent product and easy to apply for. Reviewed on: 31st May 2024

Twice ( and now I’m on holiday ) my card has been bl...

Twice ( and now I’m on holiday ) my card has been blocked , access to the website blocked and not once a text or a warning. And we think a cashless society is the way to go. Not with Virgin it isn’t. I’m was escorted to a money change to change currency to pay a bill. And now no one can be reached as it’s out of hours. Brilliant service!!! B Reviewed on: 28th May 2024

Exceptional experience with Virgin Money

I applied for a Virgin Money credit card about a year ago, and I was thoroughly impressed with the entire process. The application was straightforward, and I received acceptance quickly, which was a pleasant surprise. The efficiency of the process demonstrated Virgin Money's commitment to customer satisfaction. Moreover, the customer support was outstanding. Whenever I had queries or needed assistance, the support team was prompt, knowledgeable, and genuinely helpful. Virgin ... Reviewed on: 24th May 2024

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