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Virgin Money: Travel Insurance reviews

Name: Travel Insurance
Rating: 2.23 (97 reviews)

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2.01

Based on 97 reviews, last reviewed 3rd Feb 2025

100% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

25%

65%

Latest highest rating:

5

Was taken into hospital virgin money sorted out all... Was taken into hospital virgin money sorted out all my expenses would highly recommend them Reviewed on: 4th November 2024

Latest lowest rating:

1

Very slick website to set up travel insurance but.... Very slick website to set up travel insurance but the 84 page policy document that is sent after you've paid differs from the website regarding the me... Read more Reviewed on: 3rd February 2025

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About this product

Virgin Money Travel Insurance is available for annual multi-trip or a single trip.

Virgin Money offer three levels of travel insurance. Red is the lowest cost policy with a £100 excess per person. Silver is mid-range and has an excess of £75 per person. Gold is the highest cover level with £50 excess per person.

Virgin Money Travel Insurance reviews help you find out what it’s really like to be a customer. If you’ve used Virgin Money before, you can also leave a review and share your experience.

Virgin Money Travel Insurance reviews (97)

Review of the Virgin Money, Travel Insurance:

Beware of auto renewal on 12 month policy paid by credit card.

First 12 month policy branded as 'Virgin' no problems with that but I did not recall accepting auto renewal by credit card. Only realised a second year had been taken during a credit card statement check when an entry from Insure and go appeared. Took far to long to get the unwanted policy cancelled and the money to be refunded. Had to threaten to withdraw investments and cancel mobile contracts before VM would act. This happened a few years ago so I would hope their marketing has been made clearer now. Reviewed on: 5th June 2018

Reply from Virgin Money Hello, if you’d like to discuss this further Dee just pop your details over to [email protected] and I’ll take it from there. Thanks, Lindsay Response date: 16th June 2018

So easy and CLEAR

I took out Virgin Money Travel Insurance last year and although a couple of pounds more than the cheapest ones I could find, well worth it in my opinion for peace of mind. They are so easy to apply online and took minutes. Instructions and small print (not so small) was clear and I was able to add threats of terrorism and flight delays to it for an extra couple of £.... They reply quickly by post with a Virgin Money Card to keep on you with your account details and numbers needed. They automatically renew each year - so up to you if you want to search for other details but in this case I am happy to stay put Reviewed on: 28th March 2016

EASY

So easy to get a quote from Virgin and they didn't give the hard sell. Gave me peace of mind when going on holiday that I was covered Reviewed on: 24th December 2015

Friendly and quick service

Brilliant customer service, helpful and no pressure. Were keen to match similar product prices and you get a lot for your money. Reviewed on: 24th December 2015

very quick and easy to set up. definatly would recommend this product to all my friends and family before they tried any other company

I was looking last minute for travel insurance before a short trip to Morocco. Found a cheap quote from Virgin and went with them. Got the documents from them online very quickly. Reviewed on: 6th November 2015

Cheapest and trusted

Good value for money

Great value travel insurance. It covers all the things I need. I like buying from Virgin Money as they have good customer service and it gives me peace of mind when I'm on holiday. Setting up an account and printing off the insurance documents is very quick and easy. Reviewed on: 28th August 2015

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