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Waggel: Pet Insurance reviews

Name: Pet Insurance
Rating: 4.85 (1240 reviews)

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4.75

Based on 1,240 reviews, last reviewed 14th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024

Latest lowest rating:

1

They will use any excuse to get out of paying a claim. They will use any measure to get out of paying a claim. I have had an insurance policy with them for the last 2 years and made my first claim last mo... Read more Reviewed on: 14th February 2025

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About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

Waggel Pet Insurance reviews (1240)

Review of the Waggel, Pet Insurance:

Easy to set up the insurance quickly online for my c...

Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first time I've used pet insurance and waggel stood out straight away for me. Reviewed on: 24th August 2024

The free video vet is a godsend

For worried first time pet owners, the reassurance of being able to call a vet any time is incredible Reviewed on: 15th September 2020

sublime pet insurance

Waggel offers great customer service which was shown in its full colours when I made a claim for my Puppy. Waggel made every effort to obtain the invoice for our out of hours vets which did not open during Waggels office hours. I fully recommend Waggel to all our friends with dogs as the insurance company to go with. Reviewed on: 15th September 2020

Changed my opinion of insurers

We have a complaint currently with the ombudsman on another pet insurance (hint: they are definitely not friends) after our previous dog died. Our new pup needed insurance and in his 6th month got a grass seed in his ear they required a procedure under anaesthetic. Submitted the claim using their excellent online portal and the claim was paid out in a matter of days. No quibble, all handled direct with the vet. Their website/ app is superb and the member rewards are a nice touch. They feel like a family business that loves animals and just wants to make things easy for their customers. A breath of fresh air compared to other insurance companies. Reviewed on: 15th September 2020

Brilliant insurance

Fast claims, no fuss, great extras what’s not to love! Reviewed on: 15th September 2020

Waggel - how all insurance should be

Shopped around loads of insurers, some expensive, some cheap but with poor cover, others with confusing online pages or unintelligible and confusing wording. Waggel was Easy, affordable and comprehensive, simple to understand and quick to complete. Fantastic. Reviewed on: 15th September 2020

easy and quick

Great and easy process to purchase. No-fuss concept. Very happy with Waggel so far! Reviewed on: 15th September 2020

No Woof Stuff

An unbelievable flexible plan to suit your needs. The versatility that can match your budget without compromising the level of cover you need. Reviewed on: 15th September 2020

Great customer service

Easy and quick to make a claim, and the service made it a smooth and stress-free experience. Reviewed on: 15th September 2020

New puppy

Have a new dachshund puppy and after looking at loads of insurance quotes and recommendations for other owners, checked waggle, the quote was very competitive and being able to see simple adjustments change straight away made life a lot easier. A like for like quote was even £13 cheaper. Nice to see options for offers. Reviewed on: 15th September 2020

Desperate

They refused to reimburse me arguing my cat had a pre-existing condition (which was definitely unrelated, but they don’t care), so I’ve been paying them for nothing for a year. Quite infuriating to be honest but no insurance in this country is willing to insure my once-previously-ill-in-another-country cat at reasonable conditions, so I’m keeping this one that is not too expensive in case something different happens to him. My only option left is literally to pray for him to stay healthy because I couldn’t afford it. So the least I could say is I am not happy, no. Reviewed on: 15th September 2020

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