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Waggel: Pet Insurance reviews

4.75
Based on 1,240 reviews, last reviewed 14th Feb 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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9%
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1%
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0%
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1%

Latest highest rating:

5

Easy to set up the insurance quickly online for my c... Easy to set up the insurance quickly online for my cat, amazing extras and perks with the insurance to give extra value for money! This is the first t... Read more Reviewed on: 24th August 2024
Jade's avatar
Jade

Latest lowest rating:

1

They will use any excuse to get out of paying a claim. They will use any measure to get out of paying a claim. I have had an insurance policy with them for the last 2 years and made my first claim last mo... Read more Reviewed on: 14th February 2025
Lisa's avatar
Lisa

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1240)

Desperate

1
They refused to reimburse me arguing my cat had a pre-existing condition (which was definitely unrelated, but they don’t care), so I’ve been paying them for nothing for a year. Quite infuriating to be honest but no insurance in this country is willing to insure my once-previously-ill-in-another-country cat at reasonable conditions, so I’m keeping this one that is not too expensive in case something different happens to him. My only option left is literally to pray for him to stay healthy because I couldn’t afford it. So the least I could say is I am not happy, no. Reviewed on: 15th September 2020

So far so good

5
Haven’t made any claims yet but by perks alone it’s been super useful. Reviewed on: 15th September 2020

Easy to understand and good value

5
I chose Waggel as they are really user friendly, not just for understanding your cover but also for the amazing deals you get with them, and excellent advice with the vet video service. Reviewed on: 15th September 2020

Great customer service

5
Great value for money,I haven’t had to claim yet so can’t comment on that,but I have used the free vet video calls a couple of times and that has been absolutely amazing,really helpful and reassuring. Reviewed on: 15th September 2020

Review

5
I joined for the benefits they offer in regards to pet insurance. I have not been disappointed so far. Reviewed on: 15th September 2020

Great experience

5
Easy and helpful. Saved us heaps of money (five fur babies) as well as lots of cool extras! Reviewed on: 15th September 2020

Easily understandeable & quick to sign up.

5
I've never had pet insurance before so it felt like a minefield when searching. But I read the reviews for Waggel and decided to give them a go. I was very surprised to how easy it was to sign up and very pleased with the price & cover my dog will have. Reviewed on: 15th September 2020

Happy puppy

5
Easy set up clear instructions on what to do Reviewed on: 15th September 2020

Helpful

5
They were very helpful when my puppy went poorly been able to facetime a real vet was very reassuring.. Reviewed on: 15th September 2020

Love it

5
Great service, great emails! We feel kept up to date with important info Reviewed on: 15th September 2020

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