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Waggel: Pet insurance reviews

View other Waggel products
4.05
Based on 1,250 reviews, last reviewed 21st May 2026
50% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

I deeply regret choosing Waggel pet insurance provider. I deeply regret choosing this pet insurance provider. What's marketed as comprehensive cover is riddled with unreasonably low policy limits that bear ... Read more Reviewed on: 21st May 2026
Gordon R's avatar
Gordon R
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1250)

Brilliant but could be even better

3
Price could be better but otherwise I love it Reviewed on: 15th September 2020
Brad's avatar
Brad

The free video vet is a godsend

5
For worried first time pet owners, the reassurance of being able to call a vet any time is incredible Reviewed on: 15th September 2020
Gordon's avatar
Gordon

sublime pet insurance

4
Waggel offers great customer service which was shown in its full colours when I made a claim for my Puppy. Waggel made every effort to obtain the invoice for our out of hours vets which did not open during Waggels office hours. I fully recommend Waggel to all our friends with dogs as the insurance company to go with. Reviewed on: 15th September 2020
Monkeyman's avatar
Monkeyman

Changed my opinion of insurers

5
We have a complaint currently with the ombudsman on another pet insurance (hint: they are definitely not friends) after our previous dog died. Our new pup needed insurance and in his 6th month got a grass seed in his ear they required a procedure under anaesthetic. Submitted the claim using their excellent online portal and the claim was paid out in a matter of days. No quibble, all handled direct with the vet. Their website/ app is superb and the member rewards are a nice touch. They feel like a family business that loves animals and just wants to make things easy for their customers. A breath of fresh air compared to other insurance companies. Reviewed on: 15th September 2020
Chris Eatherton's avatar
Chris Eatherton

Brilliant insurance

5
Fast claims, no fuss, great extras what’s not to love! Reviewed on: 15th September 2020
Lisa Baker's avatar
Lisa Baker

Waggel - how all insurance should be

5
Shopped around loads of insurers, some expensive, some cheap but with poor cover, others with confusing online pages or unintelligible and confusing wording. Waggel was Easy, affordable and comprehensive, simple to understand and quick to complete. Fantastic. Reviewed on: 15th September 2020
Damian's avatar
Damian

easy and quick

5
Great and easy process to purchase. No-fuss concept. Very happy with Waggel so far! Reviewed on: 15th September 2020
millie's avatar
millie

No Woof Stuff

5
An unbelievable flexible plan to suit your needs. The versatility that can match your budget without compromising the level of cover you need. Reviewed on: 15th September 2020
Raymond J Holroyd's avatar
Raymond J Holroyd

Great customer service

5
Easy and quick to make a claim, and the service made it a smooth and stress-free experience. Reviewed on: 15th September 2020
Anna's avatar
Anna

New puppy

4
Have a new dachshund puppy and after looking at loads of insurance quotes and recommendations for other owners, checked waggle, the quote was very competitive and being able to see simple adjustments change straight away made life a lot easier. A like for like quote was even £13 cheaper. Nice to see options for offers. Reviewed on: 15th September 2020
Kevin Tracey's avatar
Kevin Tracey

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