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Waggel: Pet insurance reviews

4.72
Based on 1,244 reviews, last reviewed 7th Aug 2025
100% decrease in 5 star reviews
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100% increase in 1 star reviews
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
RC's avatar
RC

About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

easy and quick

5
Great and easy process to purchase. No-fuss concept. Very happy with Waggel so far! Reviewed on: 15th September 2020

No Woof Stuff

5
An unbelievable flexible plan to suit your needs. The versatility that can match your budget without compromising the level of cover you need. Reviewed on: 15th September 2020

Great customer service

5
Easy and quick to make a claim, and the service made it a smooth and stress-free experience. Reviewed on: 15th September 2020

New puppy

4
Have a new dachshund puppy and after looking at loads of insurance quotes and recommendations for other owners, checked waggle, the quote was very competitive and being able to see simple adjustments change straight away made life a lot easier. A like for like quote was even £13 cheaper. Nice to see options for offers. Reviewed on: 15th September 2020

Desperate

1
They refused to reimburse me arguing my cat had a pre-existing condition (which was definitely unrelated, but they don’t care), so I’ve been paying them for nothing for a year. Quite infuriating to be honest but no insurance in this country is willing to insure my once-previously-ill-in-another-country cat at reasonable conditions, so I’m keeping this one that is not too expensive in case something different happens to him. My only option left is literally to pray for him to stay healthy because I couldn’t afford it. So the least I could say is I am not happy, no. Reviewed on: 15th September 2020

So far so good

5
Haven’t made any claims yet but by perks alone it’s been super useful. Reviewed on: 15th September 2020

Easy to understand and good value

5
I chose Waggel as they are really user friendly, not just for understanding your cover but also for the amazing deals you get with them, and excellent advice with the vet video service. Reviewed on: 15th September 2020

Great customer service

5
Great value for money,I haven’t had to claim yet so can’t comment on that,but I have used the free vet video calls a couple of times and that has been absolutely amazing,really helpful and reassuring. Reviewed on: 15th September 2020

Review

5
I joined for the benefits they offer in regards to pet insurance. I have not been disappointed so far. Reviewed on: 15th September 2020

Great experience

5
Easy and helpful. Saved us heaps of money (five fur babies) as well as lots of cool extras! Reviewed on: 15th September 2020

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