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Waggel: Pet insurance reviews

View other Waggel products
4.73
Based on 1,244 reviews, last reviewed 7th Aug 2025
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Scam insurance, great until you make a claim. Initially I was really happy with how good their website was to use, how good the price was and everything seemed great that was until making a claim ... Read more Reviewed on: 7th August 2025
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RC
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About this product

Waggel offer lifetime pet insurance policies.

There’s a £0 excess option available and you can get free vet, behaviour and nutritionist video calls as part of your Waggle pet insurance policy. Waggel cover treatment costs associated with dental-related accidents and illnesses.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1244)

Straightforward no nonsense pet cover for modern living

5
Took literally 10 minutes to sign up. I hate paperwork Reviewed on: 15th September 2020
Christopher Sweet's avatar
Christopher Sweet

Pawfect

4
11yr beagle and a 2yr spaniel covered for way less than others with real feeling of security that the cover will care for my dogs over protecting a payout. Reviewed on: 15th September 2020
Kevin Maclaren's avatar
Kevin Maclaren

Easy to use

5
Peace of mind and competitive prices Reviewed on: 15th September 2020
Barry's avatar
Barry

All online is a dream

5
My pup had a 36hr bout of vomiting and had to get X-rays at the vet. With this stress it was so nice to submit an online form and have insurance sorted rather than being sat on a phone waiting to get my query sorted. Chat function is great too and they were lovely! Only thing still missing is an app then it will literally be the best ever. Reviewed on: 15th September 2020
Becca's avatar
Becca

Brilliant but could be even better

3
Price could be better but otherwise I love it Reviewed on: 15th September 2020
Brad's avatar
Brad

The free video vet is a godsend

5
For worried first time pet owners, the reassurance of being able to call a vet any time is incredible Reviewed on: 15th September 2020
Gordon's avatar
Gordon

sublime pet insurance

4
Waggel offers great customer service which was shown in its full colours when I made a claim for my Puppy. Waggel made every effort to obtain the invoice for our out of hours vets which did not open during Waggels office hours. I fully recommend Waggel to all our friends with dogs as the insurance company to go with. Reviewed on: 15th September 2020
Monkeyman's avatar
Monkeyman

Changed my opinion of insurers

5
We have a complaint currently with the ombudsman on another pet insurance (hint: they are definitely not friends) after our previous dog died. Our new pup needed insurance and in his 6th month got a grass seed in his ear they required a procedure under anaesthetic. Submitted the claim using their excellent online portal and the claim was paid out in a matter of days. No quibble, all handled direct with the vet. Their website/ app is superb and the member rewards are a nice touch. They feel like a family business that loves animals and just wants to make things easy for their customers. A breath of fresh air compared to other insurance companies. Reviewed on: 15th September 2020
Chris Eatherton's avatar
Chris Eatherton

Brilliant insurance

5
Fast claims, no fuss, great extras what’s not to love! Reviewed on: 15th September 2020
Lisa Baker's avatar
Lisa Baker

Waggel - how all insurance should be

5
Shopped around loads of insurers, some expensive, some cheap but with poor cover, others with confusing online pages or unintelligible and confusing wording. Waggel was Easy, affordable and comprehensive, simple to understand and quick to complete. Fantastic. Reviewed on: 15th September 2020
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Damian

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