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Waggel: Pet Insurance reviews

4.74
Based on 1,242 reviews, last reviewed 15th Apr 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Easy experience, and good deal. Easy experience, and good deal. A little too over the top with communications during the quoting process and marketing since but provide some really g... Read more Reviewed on: 25th March 2025
jake_sandford's avatar
jake_sandford

Latest lowest rating:

1

Terrible company, would not recommend We've been extremely disappointed with Waggel and definitely would not recommend. We have had 2 claims denied unfairly, in our opinion: - Our dog nee... Read more Reviewed on: 15th April 2025
Rachel G's avatar
Rachel G

About this product

Before taking out a new pet insurance policy, check customer reviews to be confident that the provider is reputable. We’ve got plenty of Waggel pet insurance reviews to help you understand more about the provider.

Waggel provides pet insurance for cats and dogs. Unlike many insurers, Waggel does not offer different types of policies but instead offers one all-inclusive policy. The policy provides access to 24/7 vet video calls as well as consultations with behaviour and nutrition specialists. Waggel policyholders can benefit from a simplified online claims process, as well as new rewards and perks every month.

If Waggel sounds like the right insurer for you, gain valuable insight into the provider by reading our Waggel pet insurance reviews. Find out how satisfied customers have been with the all-inclusive policy. Learn more about the claims process and how simple policyholders have found it. Find out why customers chose Waggel and whether they would renew their policy with the provider. All of this and more can be found in the reviews on Smart Money People.

Have you had a pet insurance policy with Waggel? Share your experience by writing an honest review and help other pet owners doing their research. Tell us why you chose Waggel as your pet insurance provider, and whether it has lived up to your expectations. Tell us what animal you insured and how secure you have found the all-inclusive policy. If you’ve had experience with the customer service team or claims process, share details with our Smart Money People community. Whether good or bad, leave a Waggel pet insurance review today. Together, we can help people like you make better financial decisions.

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Waggel Pet Insurance reviews (1242)

Easy to use

5
Peace of mind and competitive prices Reviewed on: 15th September 2020

All online is a dream

5
My pup had a 36hr bout of vomiting and had to get X-rays at the vet. With this stress it was so nice to submit an online form and have insurance sorted rather than being sat on a phone waiting to get my query sorted. Chat function is great too and they were lovely! Only thing still missing is an app then it will literally be the best ever. Reviewed on: 15th September 2020

Brilliant but could be even better

3
Price could be better but otherwise I love it Reviewed on: 15th September 2020

The free video vet is a godsend

5
For worried first time pet owners, the reassurance of being able to call a vet any time is incredible Reviewed on: 15th September 2020

sublime pet insurance

4
Waggel offers great customer service which was shown in its full colours when I made a claim for my Puppy. Waggel made every effort to obtain the invoice for our out of hours vets which did not open during Waggels office hours. I fully recommend Waggel to all our friends with dogs as the insurance company to go with. Reviewed on: 15th September 2020

Changed my opinion of insurers

5
We have a complaint currently with the ombudsman on another pet insurance (hint: they are definitely not friends) after our previous dog died. Our new pup needed insurance and in his 6th month got a grass seed in his ear they required a procedure under anaesthetic. Submitted the claim using their excellent online portal and the claim was paid out in a matter of days. No quibble, all handled direct with the vet. Their website/ app is superb and the member rewards are a nice touch. They feel like a family business that loves animals and just wants to make things easy for their customers. A breath of fresh air compared to other insurance companies. Reviewed on: 15th September 2020

Brilliant insurance

5
Fast claims, no fuss, great extras what’s not to love! Reviewed on: 15th September 2020

Waggel - how all insurance should be

5
Shopped around loads of insurers, some expensive, some cheap but with poor cover, others with confusing online pages or unintelligible and confusing wording. Waggel was Easy, affordable and comprehensive, simple to understand and quick to complete. Fantastic. Reviewed on: 15th September 2020

easy and quick

5
Great and easy process to purchase. No-fuss concept. Very happy with Waggel so far! Reviewed on: 15th September 2020

No Woof Stuff

5
An unbelievable flexible plan to suit your needs. The versatility that can match your budget without compromising the level of cover you need. Reviewed on: 15th September 2020

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