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Waggel: Pet insurance reviews

View other Waggel products
4.15
Based on 1,259 reviews, last reviewed 2nd Sep 2026
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
See only 1 star reviews
2%

Latest highest rating:

5

Great triage system with an app which is super helpf... Great triage system with an app which is super helpful and not always pushing for vet visits. Reasonable price but I do have quite a high excess to ge... Read more Reviewed on: 2nd September 2026
Dan-'s avatar
Dan-

Latest lowest rating:

1

Triage service sucks They have this policy where you have to first go through a digital call with a vet before you can visit a vet. If you visit a vet first and don’t do ... Read more Reviewed on: 31st July 2026
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Ken B
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About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1259)

Great value

5
Amazing value for money and get the best coverage for my new pup :) Reviewed on: 15th September 2020
Lizzy Wilson's avatar
Lizzy Wilson

Dog Insurance made easy

5
Really easy to arrange insurance for my labrador puppy Poppy. Good cover at a reasonable cost. Reviewed on: 15th September 2020
Carol's avatar
Carol

Easy Peasy Insurance

5
Great, user friendly website. Super fast response from Customer Service on a query. Great idea to simplify the insurance policy - made it so easy to choose them over reading through pros and cons of lots of different complicated policies. Reviewed on: 15th September 2020
SOPHIAC's avatar
SOPHIAC

Brilliant

5
For an older lady of 76 I found sorting a policy on my dog was so easy. Waggel had been recommended to me & I was 100% satisfied. Reviewed on: 15th September 2020
Dianne Darton's avatar
Dianne Darton

Excellent product

5
Provides peace of mind with great support and services. Reviewed on: 15th September 2020
Zubair 's avatar
Zubair

How insurance should be

5
From the start you can see the focus is all about the customer experience. The ability to tailor your policy to get the right premium is a great feature. I love that I can handle the whole process online and with transparency on the claims process. Reviewed on: 15th September 2020
Jitan Vadgama's avatar
Jitan Vadgama

Very simple insurance sign up!

5
I haven’t had to use them yet, thankfully, but when I do the experience so far makes me very confident all will be fine. Reviewed on: 15th September 2020
Emily Scammell's avatar
Emily Scammell

Reassuring, quality care

5
We have used our plan perks already, having a vet on hand via a video call has brought so much ease, to what at times could be more worrying times without it. Excellent pricing and quality customer service. Would recommend to all who love their pets dearly. Reviewed on: 15th September 2020
Stone's avatar
Stone

Simple, friendly and honest

5
Refreshingly simple, easy to deal with and great value for money! Reviewed on: 15th September 2020
Donna's avatar
Donna

Great so far

5
So far my experience with waggle has been brilliant , customer support has been lovely and the free behaviour consultation was really good. Reviewed on: 15th September 2020
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Anonymous

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