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Waggel: Pet insurance reviews

4.75
Based on 1,248 reviews, last reviewed 24th Mar 2026
300% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Waggle was easy to use and add more of my pets, I ha... Waggle was easy to use and add more of my pets, I have 4 with different requirements. Process was easy. Reviewed on: 24th March 2026
Sara F's avatar
Sara F

Latest lowest rating:

1

Worst pet insurance ever! Waggle refused to pay our claim for an emergency vet treatment when our dog had breathing problems. Referred it to a pre existing condition when our d... Read more Reviewed on: 23rd January 2026
Simon's avatar
Simon

About this product

Waggel offers lifetime pet insurance policies that cover the big stuff like dental care, cancer and diabetes.

Waggel gives all members access to 24/7 vet care, a triage service, behaviour and nutrition support.

Waggel pet insurance reviews help you find out what it’s really like to be a customer. If you’ve used Waggel before, you can also leave a review and share your experience.

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Waggel Pet insurance reviews (1248)

Dog Insurance made easy

5
Really easy to arrange insurance for my labrador puppy Poppy. Good cover at a reasonable cost. Reviewed on: 15th September 2020

Easy Peasy Insurance

5
Great, user friendly website. Super fast response from Customer Service on a query. Great idea to simplify the insurance policy - made it so easy to choose them over reading through pros and cons of lots of different complicated policies. Reviewed on: 15th September 2020

Brilliant

5
For an older lady of 76 I found sorting a policy on my dog was so easy. Waggel had been recommended to me & I was 100% satisfied. Reviewed on: 15th September 2020

Excellent product

5
Provides peace of mind with great support and services. Reviewed on: 15th September 2020

How insurance should be

5
From the start you can see the focus is all about the customer experience. The ability to tailor your policy to get the right premium is a great feature. I love that I can handle the whole process online and with transparency on the claims process. Reviewed on: 15th September 2020

Very simple insurance sign up!

5
I haven’t had to use them yet, thankfully, but when I do the experience so far makes me very confident all will be fine. Reviewed on: 15th September 2020

Reassuring, quality care

5
We have used our plan perks already, having a vet on hand via a video call has brought so much ease, to what at times could be more worrying times without it. Excellent pricing and quality customer service. Would recommend to all who love their pets dearly. Reviewed on: 15th September 2020

Simple, friendly and honest

5
Refreshingly simple, easy to deal with and great value for money! Reviewed on: 15th September 2020

Great so far

5
So far my experience with waggle has been brilliant , customer support has been lovely and the free behaviour consultation was really good. Reviewed on: 15th September 2020

Great service

5
Easy to purchase, informative explanations online, highly recommend Reviewed on: 15th September 2020

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