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Yorkshire Building Society: Savings reviews

Name: Savings
Rating: 4.26 (87 reviews)

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4.17

Based on 87 reviews, last reviewed 1st Mar 2025

200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

70%

14%

2 star

14%

Latest highest rating:

4

Good rates Good rates. Clear communication. Easy to use online platform. Reviewed on: 1st March 2025

Latest lowest rating:

1

Poor ID checking I opened a new account having been a member for years and they asked for new ID which they wouldn't accept Reviewed on: 21st June 2024

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About this product

Yorkshire Building Society savings reviews can help you to find out more about life at Yorkshire Building Society. How easy is it to contact Yorkshire Building Society? And how friendly are they? Our Yorkshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Yorkshire Building Society Savings reviews (87)

Review of the Yorkshire Building Society, Savings:

Really good service

Really good service in branches only need a lot of improvement on thier online & telephone service but recommend to open a/c in branch Reviewed on: 21st January 2021

Very friendly Building Society.

Very friendly Building Society. I opened an account and received a welcome phone call. Reviewed on: 1st March 2024

Regular Saver

Easy to open and manage accounts online. Good interest rates Reviewed on: 26th February 2024

Great rates and excellent customer service.

Savings offer higher interest rates and the customer service is excellent. Reviewed on: 16th February 2024

Accessible on our high street

Like to be able to use our high street branch Reviewed on: 15th February 2024

Rubbish out of hours service

Got locked out after continually being told I was entering wrong code. Customer help now closed. Stuck woth no way to transfer money Reviewed on: 26th October 2023

Exemplary service, thank you!

I received stunning service at the London branch this afternoon from Courtney Linley-Lavin. She calmly negotiated the verification of my ID and my mum's, sorted everything out and answered every question before I could ask it. Highly recommend. Reviewed on: 7th September 2023

Competitive interest rates

Interest rates are competitive and increased as base rate increases Reviewed on: 23rd August 2023

Transparency

I have banked with a few banks and have had savings with them over the years, but none of them come close to the customer care and transparency of Yorkshire Building Society. Every single month they write and explain about their interest rates, product changes, how they are doing as a company and anything that is new. Everything, whether good or not so good is explained clearly and with absolute transparency, this is something that feels good when they are caring for your money. Reviewed on: 17th August 2023

Great Experience

It was a great experience opening a Savings account in person at my local YBS. Friendly and professional Staff who fully explained the process to me. I've now also opened two ISAs online using the YBS app which I found was very user friendly. Reviewed on: 31st May 2023

Frequent raises

YBS have been excellent passing on all the interest rate rises and website is easy to use too. Have been a member for over a year now and think entitled to a few preferential products too so all good. Reviewed on: 31st May 2023

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