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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Modern bank that easy

5
This bank made it so easy for us to open a Community/ group account and start operating quickly. Simple application, quick but thorough processing, and no need for massively complicated verifications. Recommended. Reviewed on: 9th February 2023

Efficient Business BANKING

5
As soon as I signed up for business banking I was welcomed and greeted by the most amazing customer service, the app is so easy to use. I've been banking 15 years with another mainstream bank and wanted to explore my options in alternative modern way of banking, which lead me to Cashplus, the staff are so friendly and helpful, truly happy with this bank in all it ethos. Reviewed on: 9th February 2023

Great online banking

4
AP Cashplus are so easy to use for online business banking Reviewed on: 9th February 2023

Fast and good service

5
No problem at all with money in money out or transfer money direct depet or one payment just all easy or over the phone just good fast friendly working people I do recommend this bank Reviewed on: 9th February 2023

The most accessible bank

5
Customer service is excellent, charges are minimal, accessibility through any post office in UK is amazing. Two mins from my home or same distance from my holiday home I pay in the post office and by the time I walk back it’s in my bank statements at my fingertips, bills paid within seconds of receiving them on my mobile, and now covered by financial omnibusman Iwill never change my banking provider Reviewed on: 9th February 2023

Business banking that works

5
After a few poor experiences with business banking from more well know banks, I decided to give Cashplus Bank a go. They have not let me down. They have excellent customer service, work efficiently and promptly, and it's been an extremely reliable experience so far - I have no regrets Reviewed on: 9th February 2023

Easy banking

4
I was new to phone apps when I opened my account with Cashplus Bank.I found the app easy to use and could conduct all my banking transactions quickly without any delays. And you can see any lodgements credited to your account almost instantly. Reviewed on: 9th February 2023

My main bank

5
I've held an account with cashoolus for over 15 now and they have been nothing but fantastic to deal with. Wishing them every success for the future Reviewed on: 9th February 2023

Bank account name

3
We need to change the name of our account (LindaGeorgeTaylor) to our Company name (Brookson 5096K Limited), but can find no way to do this. HMRC VAT will not make a repayment into the account if its name is not changed. Please contact us in order to carry out this change. Reviewed on: 9th February 2023

Banking service

5
The service is amazing from the app to the customer service, top knotch service Reviewed on: 9th February 2023

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