Smart Money People Logo

Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Review Zempler Bank (formerly Cashplus): Business account now

Help others make smarter decisions by sharing your own experience. Write a review

Zempler Bank (formerly Cashplus) Business account reviews (8355)

Does as it says on the box

5
Cashplus is simple effective banking no fuss or hassles and if you need to get hold of somebody its simple to get hold of them on the phone Reviewed on: 8th February 2023

Happy

5
Good service Kind staff Easy access to the banking Reviewed on: 8th February 2023

Second to none

5
First rate bank, with excellent online functions. Only ever a phone call away. Reviewed on: 8th February 2023

Never had a Problem!

5
I have been banking with Cashplus nearly 3 years and never had a single problem. Great customer service when I have had any queries. The App is simple to use and really reliable. Reviewed on: 8th February 2023

Excellent Online Business Bank

5
This is an excellent Online Business Bank, with an app which works so smoothly. Never had any issues. Plus no fees! Highly recommended Reviewed on: 8th February 2023

Best business bank ever

5
For me what's important is when I have a problem, I need to talk to someone, not on line. And cashplus customer service is really helpfull, reactive. Problem solved in a minute. Other point, I like the 0.5% cashback. The app is easy to use. So I recommend Cashplus bank. Reviewed on: 8th February 2023

Good Service Easy Procedure fully secure

5
You cannot ask for more = this company works like a dream - better than the main high street banks ready to help if needed but generally their system runs so well you rarely need that help. Reviewed on: 8th February 2023

Easy and convenient

4
I've been using cashplus banking over 2 years and never had any issues/problems with transactions. Fast and easy to use and money is transferred quickly into accounts. Reviewed on: 8th February 2023

Great business banking

5
Have used for seven years now, everything runs incredibly smoothly. On the few occasions I have had to contact, customer services have been friendly and knowledgeable. Reviewed on: 8th February 2023

Friendly no nonsense customer services

5
Always answer the telephone promptly and answer any questions in a knowledgeable professional yet friendly manner Reviewed on: 8th February 2023

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zempler Bank (formerly Cashplus)?

    View all products