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Zempler Bank (formerly Cashplus): Business Account reviews

4.82
Based on 8,342 reviews, last reviewed 25th Apr 2025
121100% increase in 5 star reviews
in the past 90 days
450% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

4

Great bank, with good support. Great bank, with good support. Works fine most of the times Reviewed on: 22nd April 2025
Daniel's avatar
Daniel

Latest lowest rating:

1

Headache!! Avoid!! They restricted my account 3 days ago and still no reply from them Reviewed on: 25th April 2025
Adam S's avatar
Adam S

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank (formerly Cashplus) Business Account reviews (8343)

Review of the Zempler Bank (formerly Cashplus), Business Account:

A Reliable Banking Solution for Businesse

5
I recently opened a Zempler Business Account, and the experience has been great overall. The account opening process was straightforward and hassle-free, making it easy to get started. The app experience is smooth and user-friendly, providing seamless access to all banking features. I particularly appreciate the mandatory two-factor authentication for online banking, which adds an extra layer of security. However, I was disappointed to encounter a card setup fee, which felt unn... Reviewed on: 2nd April 2025

Very responsive and supportive banking services

5
Very responsive and supportive banking services Reviewed on: 9th April 2025

Quick transactions and very professional staff

5
Quick transactions, very professional staff and supportive. Reviewed on: 9th April 2025

I have been running my account stress free from the...

5
I have been running my account stress free from the day my account was opened. Reviewed on: 9th April 2025

Accessible and efficient service

5
Accessible and efficient service Reviewed on: 9th April 2025

Simple and straightforward

5
We have a small business and started with Cashplus very early on. We have been on the journey as they transitioned to Zemplar. The service has constantly improved during that time. We especially like the feature that notifies your phone of each transaction. I find this very helpful. Perfect for small business. Simple and straightforward. Reviewed on: 9th April 2025

Great Customer Service

5
Simple and effective banking with very little fuss, on the rare occasion I have contacted their customer services department they have helped resolve / advice accordingly Reviewed on: 9th April 2025

This bank provides everything required to run a smal...

5
This bank provides everything required to run a small business. Reviewed on: 9th April 2025

No fuss, there when needed reliable banking

5
No fuss, there when needed reliable banking Reviewed on: 9th April 2025

They blocked the use of my bank account without reas...

1
They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. Still no explanation. Only the help of family and friends stopped us from closing. We could not pay our staff or suppliers. It was Christmas too. They cost us thousands in lost revenue and the offered us £50 compensation. Avoid this bank at all costs. Reviewed on: 9th April 2025

Set up new company account

4
Quick and easy to set up bank account for new contract company Reviewed on: 9th April 2025

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