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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
77% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

best new UK bank

5
Very easy to sign up and the process is quick Reviewed on: 12th March 2025

Very good bank with helpful staff on line.

5
Very good bank with helpful staff on line. Reviewed on: 12th March 2025

Good partner to have

5
Easy to set up my business account, easy to speak to someone if I need advice / direction. I'm 67 so having Zempler on my side is great! Reviewed on: 12th March 2025

Am very happy with Zempler - an app that has actuall...

5
Am very happy with Zempler - an app that has actually proved 100% reliable, and if one ever did need to call, it's definitely actual humans, and if I recall correctly, based in the UK Reviewed on: 12th March 2025

Great bank

5
Great company to bank with excellent customer service for both my business and personal account no waiting when money is transfered between other banks Reviewed on: 12th March 2025

Excellent and so quick CS.

5
Excellent and so quick CS. Like I am using now thou got old account just because never need it. Excellent customer service, the customer service over the phone resolve my issue with seconds or max minutes. It is very reasonable and easy to use this bank all services Reviewed on: 12th March 2025

Zempler is easy to do transactions and offers overdr...

5
Zempler is easy to do transactions and offers overdrafts to customers Reviewed on: 12th March 2025

Brilliant!

5
Brilliant! I like it because I think it's more secure..Thank You Reviewed on: 12th March 2025

Good to have a new bank around

5
Good products and service and is good to have a new bank around Reviewed on: 12th March 2025

Hassle free from opening account to everyday use.

5
Hassle free from opening account to use every day. App always working as expected, only issue is Zempler not recognised by some companies when you trying to pay, like Amex Credit Card by logging into Zempler account. Reviewed on: 12th March 2025

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