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Zempler Bank (formerly Cashplus): Business Account reviews

Name: Business Account
Rating: 4.81 (7003 reviews)

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4.80

Based on 7,003 reviews, last reviewed 15th Jan 2025

100% decrease in 5 star reviews

in the past 90 days

80% decrease in 1 star reviews

in the past 90 days

88%

Latest highest rating:

5

I remember cashplus when they started. Well done guys Joshua was helpfull and polite. Great customer service Reviewed on: 16th October 2024

Latest lowest rating:

1

Avoid Zempler bank. I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is tem... Read more Reviewed on: 15th January 2025

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About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (7003)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Avoid Zempler bank.

I have been banking with Zempler for 2 years. Recently i received a payment from a client and subsequently received an email stating my account is temporarily restricted. They advised this is a routine check that can be resolved same day or within upto 72 hours. The time passed and i am yet to receive a response. They have not asked for any documentation or anything. I have been calling daily and receiving different answers, i have offered to provide invoices etc. They do not understand this has resulted on us loosing a valuable customer, delays on a project where we have to pay cancellation fees and as a business without a bank account to do further trade. We can not pay people or be paid. Net loss to date is approaching 50k and they think this is a joke where they can hold money just because they want to. Reviewed on: 15th January 2025

best and good for free

all good and amazing service use like a bank top up deposit in your account from post office. Reviewed on: 25th March 2024

Pleased with the Cashplus bank.

I'm very pleased with the Cashplus bank. Great application too. Reviewed on: 25th March 2024

I have been using Cashplus for my small business acc...

I have been using Cashplus for my small business account for years and never had a problem with them. Always on the end of a phone if I need them, which is rare because not a lot goes wrong. I'm a very happy customer. Reviewed on: 25th March 2024

Very happy

Very fast customer service. Seemless transactions in post office for banking. Cash back is massive binus Reviewed on: 25th March 2024

Just simple and easy to deal with

Just simple and easy to deal with and don't bombard you with unnecessary messages. Reviewed on: 25th March 2024

I am very surprised by your performance

I am very surprised by your performance Reviewed on: 25th March 2024

easy service, when need help past

easy service, when need help past Reviewed on: 24th March 2024

Efficient and transparent.

Efficient and transparent. I receive my money in time, statements are very useful. Reviewed on: 24th March 2024

e experience has been good only that the bank can'...

The experience has been good only that the bank can't give me an overdraft Reviewed on: 24th March 2024

Great Account.

The account gives me exactly what I need, I haven't had any issues with the account. The fees are great. Reviewed on: 24th March 2024

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