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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,359 reviews, last reviewed 30th Sep 2025
33% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Payment is quick process and banking system is easy... Payment is quick process and banking system is easy access Reviewed on: 18th September 2025
Nagarajah V's avatar
Nagarajah V

Latest lowest rating:

1

TERRIBLE What is the deal with your TERRIBLE customer service? Perhaps you could concentrate on that instead. I've had no access to my bank account for a week ... Read more Reviewed on: 30th September 2025
StuartM's avatar
StuartM

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8359)

Best bank

5
Quick and easy safe and secure fully satisfied. Thanks Reviewed on: 11th February 2022

Fuss free business banking

5
I became self employed and was really worried about the complexities of business banking. Cashplus took way all my concerns with their simple, straightforward approach. I love the online system, it's super easy to use and has been 100% reliable, making banking a breeze. Reviewed on: 11th February 2022

Excellent services

5
Very pleased with this bank so far, the app works excellent on my phone, very easy to use and helpful customer service. Reviewed on: 11th February 2022

Expensive, adds no real value

1
I found the bank to be expensive, and really not an option for a business trying to grow. Each card has a yearly cost, on top of that if you do use any of your agreed overdraft, even just £40 of it you get a monthly charge as well. If you are late by just 2 days to pay £5 (yes I forgot £5) then straight away it’s noted on your credit report as a missed payment, which can have an effect on your credit rating. Lastly it’s easy to open an account, but not so easy to close an account, even when you are no longer using it. Wish someone had warned me how bad this bank is. I would highly recommend Starling Bank for your business or personal banking needs. Reviewed on: 11th February 2022

If you want easy not complicated - Cashplus is the answer

5
Easy to use, easy to keep track of expenditure and a great App. Reviewed on: 11th February 2022

Very happy

5
Been with this bank years now. Very happy Reviewed on: 11th February 2022

It doesn't get better

5
Responsive, knowledgeable, technically advanced, and customer service is how it used to be before when banks valued your business Reviewed on: 11th February 2022

At last a new bank who understands the unique combination of secure lending, customer service, and ease of financial management!

5
Opened an account with us, no problem as a new start business. We have thrived since then and they are actively supportive not just in running the account and monitoring it for us, but also in making sure we are not compromised in any way. Great bank. Reviewed on: 11th February 2022

Uncomplicated banking

4
Great banking done simply , no frills needed easy to use and not expensive Reviewed on: 11th February 2022

Cash plus services are perfect and prompt

5
My experience banking with cash plus is really amazing Reviewed on: 11th February 2022

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