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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,353 reviews, last reviewed 18th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
73% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

Always taking £0.30 Always taking £0.30 from every transaction from bank is totally unacceptable and am planning on closing my account soon as they have not benefits for ... Read more Reviewed on: 18th July 2025
Rose A's avatar
Rose A

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8353)

Best Choice

5
Amazing customer service, easy app to use and ho hidden fee. Reviewed on: 16th April 2021

Outstanding

5
Cashplus gives outstanding service in all departments and is always there for their customers. Reviewed on: 16th April 2021

Efficient and easy to use.

5
I have been working with Cashplus well over a year now and I have been delighted with their service especially for efficiency and simplicity. Reviewed on: 16th April 2021

Took 30 days to pay me back 200,000 euro

2
Tried to transfer €200,000 to CashPlus. They took the money even though it exceeded their limit, which was my mistake for not reading their T&Cs. But can you please explain why it took 30 days to get it back to the issuing bank? We live in the age of electronic banking and not in the time of the Medici. Reviewed on: 16th April 2021

Amazing banking

4
Brilliant and the app is so easy to use Reviewed on: 16th April 2021

Simple and effective

5
A simple and effective banking service. Reviewed on: 16th April 2021

Very Good Service

5
i have been a costumer for more then 4 years and i am very happy of the service Reviewed on: 16th April 2021

Customer centric

5
So easy to set up and do business with.Thank god I left Nat West Reviewed on: 16th April 2021

They do what they say on the can

5
Always helpful ,obtainable and knowledgeable Reviewed on: 16th April 2021

Service levels

5
The bank is very swift in addressing customers views as quickly as possible. And very good at communicating with the clients in regards to the deposits and pay outs from the account. Over all amazing service levels have been demonstrated. Reviewed on: 16th April 2021

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