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Zempler Bank (formerly Cashplus): Business account reviews

4.81
Based on 8,355 reviews, last reviewed 19th Aug 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

The bank restricted and eventually closed the accoun... The bank restricted and eventually closed the account, causing significant delays in accessing funds (3+ months). Communication was slow and often unc... Read more Reviewed on: 19th August 2025
Tom's avatar
Tom

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

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Zempler Bank (formerly Cashplus) Business account reviews (8355)

Great service!

5
Great service, simple to navigate in line. Notifications for incoming or any outgoing funds alert their customers. Reviewed on: 16th April 2021

Have my personal and business account

5
Never have had to call customer services between automation and a great app its been a fantastic serice Reviewed on: 16th April 2021

What a bank should be like!

5
We opened a business account and it was up and running in hours. Any queries and you get to talk to a real person on the phone who, on the two occasions I have needed to call, have been polite, knowledgeable and efficient. It is refreshing to experience this level of customer service. Well done Cash Plus Bank. Reviewed on: 16th April 2021

Great bank

5
Great bank been with them since October 2020 Reviewed on: 16th April 2021

Vasile

5
I’m interested for the good quality Reviewed on: 16th April 2021

Best business account

5
Never had any problems or complaints, customer service is fast and has solved any enquiries quickly Reviewed on: 16th April 2021

Fantastic Service All The Way

5
I have been very pleased with the excellent service provided by Cashplus. Easy to navigate app. Customer service on hand for queries. No long unending queue trying to speak to someone. Even during COVID. Useful Account packages. I’m so glad I chose a Cashplus online bank fir my business instead of a high street bank. Reviewed on: 16th April 2021

great bank

5
Good bank Never any problems, customer service 1st class Reviewed on: 16th April 2021

Great bank

5
Cashplus have helped my business flourish. They work tirelessly for customer satisfaction. Reviewed on: 16th April 2021

Great New Bank

5
No issues with the bank, only ever have had one issue and that was resolved quickly and efficiently Reviewed on: 16th April 2021

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