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Zempler Bank (formerly Cashplus): Business account reviews

4.82
Based on 8,354 reviews, last reviewed 31st Jul 2025
100% decrease in 5 star reviews
in the past 90 days
75% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

I had a great experience with Zempler Bank. I had a great experience with Zempler Bank. The staff was always helpful and professional, and the services were efficient and reliable. I appreciate ... Read more Reviewed on: 7th June 2025
Shan's avatar
Shan

Latest lowest rating:

1

Do not use!! Reviewing on here was my last resort but I think it is important other business owners are made aware that this bank is not suitable as a business acc... Read more Reviewed on: 31st July 2025
Selina 's avatar
Selina

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

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Zempler Bank (formerly Cashplus) Business account reviews (8354)

Biryani junction

5
Very easy to bank with and easy online banking Reviewed on: 16th April 2021

FANTASTIC SERVICE EVERYTIME

5
They always do their best to sort things out as soon as possible and after 3 years i cant fault them at all Reviewed on: 16th April 2021

Friendly and effective - a rare combination

4
I signed up to Cashplus on a recommendation from another business owner, and I have not been disappointed. The customer service team are helpful. Unlike some other business banks I have used, they answer the phone and sort out my issues (customer service as good as First Direct). The only recurring problem was when the big banks sent security alerts to my clients about Cashplus the first time they tried to pay me. I think this is now solved. Why not five stars? The interface is sometimes a little clunky, and the login does not work as well as First Direct's. Keep it up. Reviewed on: 16th April 2021

Simple, efficient and effective

5
The review's in the title. Overcomplicated editorial unnecessary. Reviewed on: 16th April 2021

Excellent

5
Just what is required, easy no hassle quick banking. Reviewed on: 16th April 2021

DIRE

1
Awful bank. They need closing down. Reviewed on: 16th April 2021

Quick & efficient

4
Seamless setup for my new co. Easy to use app and logical to label transactions. Takes the pain out of banking! Reviewed on: 16th April 2021

Amazing Bank and User friendly application

5
Amazing to bank with Cashplus. Customer friendly and user experience is very good on all products. Reviewed on: 16th April 2021

So easy to set up and use day to day

5
A great app and website that links well to financial accounting software packages. Never had a problem with anything and all assistants are very knowledgeable and helpful Reviewed on: 16th April 2021

The customer is quick and direct

5
Excellent customer seevice And perfect banking advice . Reviewed on: 16th April 2021

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