Smart Money People Logo

Zempler Bank (formerly Cashplus): Business Account reviews

4.82
Based on 8,298 reviews, last reviewed 9th Apr 2025
117500% increase in 5 star reviews
in the past 90 days
250% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
89%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

First class service I have been with Zempler since opening my business in 2016. they have been excellent throughout the whole tenure. I would thoroughly recommend them. Reviewed on: 9th April 2025
Steve O's avatar
Steve O

Latest lowest rating:

1

They blocked the use of my bank account without reas... They blocked the use of my bank account without reason or explanation. we were unable to trade for over a month. They withheld £20,000 of my money. St... Read more Reviewed on: 9th April 2025
stewart's avatar
stewart

About this product

Zempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with reliable banking solutions.

This review account was formerly for Cashplus, who rebranded to Zempler Bank on 9 July 24.

If you have used Zempler Bank , please leave a review on Smart Money People so other businesses can hear about your experience.

Zempler Bank (formerly Cashplus) Business Account reviews (8298)

Review of the Zempler Bank (formerly Cashplus), Business Account:

Cashplus Breach of Data Protection Regulations

1
Cashplus recently breach data protection regulations under GPDR 2008 Act 15. They send one acknowledge letter regarding one complaint I raise whit them to a other person email address. In that email my personal information and confidential information regarding to my complaint was disclose to a third party. This is a serious breach of personal data and shows the lack of security and professionalism Cashplus have it. No apologies was given and they pretended like nothing happen. They neglected and ignored my request for explanation. I filed a complaint to Information Commissioner Officer and waiting for they review. Please be aware if you bank whit them or you think in doing. Definitely one bank to stay away. Reviewed on: 19th May 2023

First class service

5
I have been with Zempler since opening my business in 2016. they have been excellent throughout the whole tenure. I would thoroughly recommend them. Reviewed on: 9th April 2025

Excellent service for at least 10 years

5
Excellent service for at least 10 years Reviewed on: 9th April 2025

The best bank in UK,and I recomande to my friends...

5
The best bank in UK,and I recomande to my friends olso Reviewed on: 9th April 2025

Clear precise pricings

5
Easy to use.Clear pricings for transactions.nothing hidden!! Reviewed on: 9th April 2025

I have been with them about 3 years and they have be...

5
I have been with them about 3 years and they have been faultless Reviewed on: 9th April 2025

Very responsive and supportive banking services

5
Very responsive and supportive banking services Reviewed on: 9th April 2025

Quick transactions and very professional staff

5
Quick transactions, very professional staff and supportive. Reviewed on: 9th April 2025

I have been running my account stress free from the...

5
I have been running my account stress free from the day my account was opened. Reviewed on: 9th April 2025

Accessible and efficient service

5
Accessible and efficient service Reviewed on: 9th April 2025

Simple and straightforward

5
We have a small business and started with Cashplus very early on. We have been on the journey as they transitioned to Zemplar. The service has constantly improved during that time. We especially like the feature that notifies your phone of each transaction. I find this very helpful. Perfect for small business. Simple and straightforward. Reviewed on: 9th April 2025

Do you have a different Zempler Bank (formerly Cashplus) product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

There's still more to see!

Zempler Bank (formerly Cashplus) has a range of products available. Check the ratings of each product to find the right one for you. View all products