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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

I've been with them for over 15 years since it was C...

I've been with them for over 15 years since it was Cashplus and a prepaid card only. I've always found the customer service to be excellent whenever I've had a query, was very seldom. The website is well laid out and also using the app is really easy. Reviewed on: 27th February 2025

One of the best online banks in use today

As an online bank I would put it as excellent ! Easy to use app. And they are always on the end of the phone if required and they also keep you updated regularly of ant changes. Reviewed on: 27th February 2025

Great banking account

The app is easy to use, never had any issues when calling customer service and the exchange rate while using your bank card abroad is excellent Reviewed on: 27th February 2025

The service has always been good

The service has always been good Reviewed on: 27th February 2025

Very good

Very good. Easy to use. Online app is clear and quick. Would thoroughly recommend Reviewed on: 27th February 2025

Very informative with updates.

Very informative with updates. Excellent Excellent customer service. Fast and efficient. Reviewed on: 27th February 2025

I have been using Zempler since it was under the nam...

I have been using Zempler since it was under the name of Cash Plus. Great rates, easy t use and prompt customer service response. Reviewed on: 27th February 2025

Everything about Zempler has been great service and...

Everything about Zempler has been great service and straight forward, I would recommend to anyone Reviewed on: 27th February 2025

No problem whatsoever

No problem whatsoever never had a problem really useful account Reviewed on: 27th February 2025

The App is very easy to use and gives all the necess...

The App is very easy to use and gives all the necessary information at a figure tip. Reviewed on: 27th February 2025

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