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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

Very efficient and easy to use, I have had no issues...

Very efficient and easy to use, I have had no issues and it all ticks along nicely. I would recommend for any easy way to manage spending on cards, I use the online app and have found it to be simple to use and convenient. Reviewed on: 27th February 2025

Been using this bank for around 5 years and I have h...

Been using this bank for around 5 years and I have had a really good experience, their extra features like euro account has made using money abroad easy and the credit builder is also very useful, I would definitely recommend to anyone. Reviewed on: 27th February 2025

Really good and excellent service

Really good and excellent service Reviewed on: 27th February 2025

It's straightforward bank with no hidden charges T...

It's straightforward bank with no hidden charges The bank is very profferssional. Reviewed on: 27th February 2025

Fantastic

Always been so helpful and polite if needed any help. Easy to use and understand great bank great customer service, never had any issues only the odd question which is always answered. So pleased I use zempler. Reviewed on: 27th February 2025

Always efficient and helpful had a card problem and...

Always efficient and helpful had a card problem and it was quickly resolved and very helpful customer service. A replacement card was sent and arrived the next day. Reviewed on: 27th February 2025

Excellent app ,very good customers service, exchange...

Excellent app ,very good customers service, exchange euro good,quick response Reviewed on: 27th February 2025

I have enjoyed Good customer experience so far.

I have enjoyed Good customer experience so far. Reviewed on: 27th February 2025

They’re on the ball!

Only ever had one issue with Zempler which was when my card got compromised (which I didn’t know about!) they informed me of this and arranged for a new card to be sent which was with me in 2 days so no effects were felt from this. A quick phone call to confirm the details of what happened was all it took and they did the rest which made my life a LOT easier!! Reviewed on: 27th February 2025

exelent experiance never had any problem with zemple...

exelent experiance never had any problem with zempler bank at all Reviewed on: 27th February 2025

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