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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7185 reviews)

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4.85

Based on 7,185 reviews, last reviewed 12th Jun 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Excellent service and ontime resolution to the query Excellent service and ontime resolution to the query Reviewed on: 12th June 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7185)

The app is very easy to use and the customer service...

The app is very easy to use and the customer service is excellent Reviewed on: 27th February 2025

Straight forward.

Straight forward. Decent wait tines. Professional staff who are always willing to go above and beyond to make sure of customer satisfaction Reviewed on: 27th February 2025

Anytime I've been intouch with an agent have been re...

Anytime I've been intouch with an agent have been really helpfull Reviewed on: 27th February 2025

I’m having a great experience with Zempler banck

I’m having a great experience with Zempler banck Reviewed on: 27th February 2025

Easy to use. Great features.

Easy to use. As good as the high street banks. Most importantly is they when they were Cashplus, they facilitated me enjoying the benefits of their credit booster program. This aided my credit score and facilitated in the eligibility for purchase of my own property. I also enjoyed the use of their foreign currency cards when I went to France for holiday. Reviewed on: 27th February 2025

I have used this bank since 2015, very reliable and...

I have used this bank since 2015, very reliable and trustworthy.costumer service is beyond excellent I have reccomended all of my friends and family to use it Reviewed on: 27th February 2025

It’s been a beautiful years. it as been nice

It’s been a beautiful years and trust me. I prefer zempler more than any other banks Reviewed on: 27th February 2025

You now charge for cash withdrawals at cash machines.

You now charge for cash withdrawals at cash machines. That's wrong. My proper bank account doesn't do that Reviewed on: 27th February 2025

A very straightforward way of banking with plenty of...

A very straightforward way of banking with plenty of options available to you. Customer service is excellent and the app is very easy and simple to use Reviewed on: 27th February 2025

I love this bank

I always feel safe putting money in and taking money out of my account, I trust my details to be safe! Reviewed on: 27th February 2025

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