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Zempler Bank (formerly Cashplus): Personal Account reviews

Name: Personal Account
Rating: 4.85 (6268 reviews)

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4.85

Based on 6,268 reviews, last reviewed 13th Sep 2024

100% decrease in 5 star reviews

in the past 90 days

57% decrease in 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Great amazing couldn’t ask for better Great amazing couldn’t ask for better Reviewed on: 5th June 2024

Latest lowest rating:

1

I had my account blocked. I had my account blocked. I sent relevant documentation for the transaction. I called the bank to advise I needed my account unlocked as I had no moni... Read more Reviewed on: 13th September 2024

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About this product

Zempler Bank offers two personal current account options, the Freedom Account and the Activeplus Account. Both accounts benefit from a mobile app and online banking services, as well as payment notifications to help you manage your money. The Activeplus Account charges a low monthly fee and has opportunities to improve your credit score..

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Zempler Bank rebranded from Cashplus on 9 July 24

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Zempler Bank (formerly Cashplus) Personal Account reviews (6268)

I instantly see everything it's all there very quick

I instantly see everything it's all there very quick Reviewed on: 24th March 2024

Straight forward bank .

Straight forward bank . no problems, no issues thank you Reviewed on: 24th March 2024

it's a very good bank, I've had no problems with it...

it's a very good bank, I've had no problems with it and it's very safe Reviewed on: 24th March 2024

Good Customer Service

Good Customer Service . Easy to manage online. Reviewed on: 24th March 2024

Professional and easy to use Online

Professional and easy to use Online Reviewed on: 24th March 2024

Cashplus have always been a very good bank.

I began searching for a pre-paid card over 5 years ago and came across cashplus on a review site,i was very impressed with the fees terms and conditions and signed up for my card,which arrived promptly Cashplus have always been a very good bank.I have been a customer for 5 years,and i have never had a problem.Getting through on the phone to customer services was sometimes a problem,but i have noticed a vast improvement in communication in recent years.I have used the credit builder option on my account several times and my credit rating now stands at 935 EXCELLENT!.I now have a overdraft facility should i wish to use it connected to my account..I wish cashplus the best for the future with there new name Zempler bank Reviewed on: 24th March 2024

Great when things go wrong

I judge any service not by how good things are when everything works but by how they react and solve problems. My card was subject to fruadulent transactions and I managed to speak to a human I could understand immediately who sorted the problem in one call. Reviewed on: 24th March 2024

Excellent bank which ha surprised me.

I’m have never had an issues with this bank which had not been resolved in a fast, professional and accountable manner. I find there IT systems to very user friendly and especially the security aspects are not overt complicated which I find so useful because I have to much in my life that I need to remember. Reviewed on: 24th March 2024

Just so easy to use and acesson your devices

Just so easy to use and acesson your devices Reviewed on: 24th March 2024

Easy to use App and facility.

Easy to use App and facility. Great value for money Reviewed on: 24th March 2024

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