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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Very pleased with being a customer

Cash plus has worked for me even though i can’t actually go into one of your banks and are very helpful with any issues that I have Reviewed on: 14th April 2021

Easy to use great service!

Opened a Cashplus account to help as a credit builder, the app is really easy to use and customer service has been great, thanks Cashplus! Reviewed on: 14th April 2021

Been along time

Been with the bank for a long time when there was a credit card pay as u go and since then I haven't looked back and I'm happy with the bank and the customers services too excellent Reviewed on: 14th April 2021

Cashplus

Excellent and has helped improve my credit score Reviewed on: 14th April 2021

Good bank never any issues for 3yrs now

They keep you well updated only need to do instant payments online takes a while to recieve payment Reviewed on: 14th April 2021

A Proper Bank

Delighted with the service from Cashplus. It is a proper bank. Reviewed on: 14th April 2021

An understanding bank

A bank that listened when others didn't. A bank that offered me an account when others didn't which ment I could get back on my feet and start moving forward again Reviewed on: 14th April 2021

Love cashplus

I got this on line and its the best bank for me . Reviewed on: 14th April 2021

Would definitely recommend Cashplus Bank

I’ve been with Cashplus for over 5 years and have been satisfied with the Customer service. Reviewed on: 14th April 2021

Simply perfect

Since joining Cashplus I’ve been nothing but impressed with every aspect of the service they provide, banking made easy and safe, simply perfect... Reviewed on: 14th April 2021

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