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Zempler Bank (formerly Cashplus): Current accounts reviews

Name: Current accounts
Rating: 4.85 (7186 reviews)

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4.85

Based on 7,186 reviews, last reviewed 28th Oct 2025

100% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Everything is ok better app but one thing is that I... Everything is ok better app but one thing is that I was sent a invitation for credit card but expired I cannot get it reissued Reviewed on: 28th October 2025

Latest lowest rating:

1

Worst of them all Insane charges, poor customer support, how are they even in this award Reviewed on: 9th April 2025

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About this product

Zempler Bank offer two personal current accounts – the Freedom account and the Activeplus account.

The Freedom account has no monthly fees and the Activeplus account is £5.95 per month. There may be fees for sending money and withdrawing or paying in cash. Both accounts come with the option to add on an overdraft.

Zempler Bank reviews help you find out what it’s really like to be a customer. If you’ve used Zempler before, you can also leave a review and share your experience.

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Zempler Bank (formerly Cashplus) Current accounts reviews (7186)

Best online bank

Easy n secure online access to account Reviewed on: 14th April 2021

Absolutely fantastic

Always helpful and friendly. Go above and beyond for there customers Reviewed on: 14th April 2021

Great bank

Great bank easy to use good for credit score Reviewed on: 14th April 2021

Easy!

Really easy way to bank. I use a Direct debit to transfer each month into my account. Reviewed on: 14th April 2021

No add ons

They advertise add ons but nothing available had account two years and managed perfectly. Not a single add on, however happy to accept you for creditbuilder because they can take your money. Reviewed on: 14th April 2021

Quick to understand. Nice imagery.

Quick to click into account. Shows transactions ar a simple glance. Reviewed on: 14th April 2021

Very good bank ,

Very reliable bank , fast , ontime , online payment service . Reviewed on: 14th April 2021

Very good

Good and helpful when any problems arise Reviewed on: 14th April 2021

Best customer care

Approximately 10 yrs with cashplus and here to stay with this bank The members card is amazing for family who are still students/dependants Transfer of funds at the post office is instant and online banking approximately 10mins and longer on weekends...amazing!! Reliable dependable and safe bank Bank transfer fees are affordable Reviewed on: 14th April 2021

A contender to the High Street banks

I have used cashplus for a number of years and never had a problem. Easy to navigate site and straightforward. Only needed to speak to Customer Servjces once and was resolved immediately. Very polite and friendly. Reviewed on: 14th April 2021

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