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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Quick process and my loan was in my account within t...

Quick process and my loan was in my account within the hour ! Thank you Reviewed on: 4th March 2024

It was good to deal with them when I applied for loa...

It was good to deal with them when I applied for loan and their response was good. Reviewed on: 4th March 2024

Helped me out straight away from minute one

Helped me out straight away from minute one Reviewed on: 4th March 2024

Easy to view and use apgreat app

Easy to view and use app easy to see your balance and options Reviewed on: 4th March 2024

Simply the best

I applied for a loan and from start to finish it took less than 20 min for the money to be in my bank account, I couldn't rate them any higher for the way the loan process was handled Reviewed on: 4th March 2024

Customer service

I have been kept well informed through all my transactions and updates Reviewed on: 4th March 2024

Very transparent and competitive company who instill...

Very transparent and competitive company who instill a confidence in me as a borrower. On occasion when I rang to speak to an advisor I found them helpful and courteous. Reviewed on: 4th March 2024

Personal loan

Very good and had no problems sorting a loan for me Reviewed on: 4th March 2024

Very easy and straightforward to apply

Very easy and straightforward to apply Reviewed on: 4th March 2024

Easy process, quick response and great communication

Easy process, quick response and great communication Reviewed on: 4th March 2024

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