Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65248)

Loan suitable for my needs

5
I found it a very smooth process, funds were available very quickly, reasonable rates suited my needs. Reviewed on: 4th March 2024

Zopa loans.

5
Second time I have refinanced with Zopa and that was due to being recommended by Experian Credit and interest rates offered. Website very straightforward Reviewed on: 4th March 2024

Easy application

5
Application submitted for a small loan easy online application Went through quickly no issues Good app to monitor loan details Reviewed on: 4th March 2024

Very easy

5
Quick easy, clear. Quick decision money available within 2hours Reviewed on: 4th March 2024

Have nothing bad to say about Zopa.

5
Have nothing bad to say about Zopa. Very quick with loan payment, very responsive customer service. Reviewed on: 4th March 2024

Flexible and affordable

5
Had a few loans from Zopa, one of the best rates and most willing to lend. Helped me out several times when stuck financially. Nice easy repayments in a time frame I am happy with. Able to be as flexible as possible with my payments and can change when needed to suit me. Reviewed on: 4th March 2024

Top team

5
A great company to deal with everything was easy and smooth couldn't fault them Reviewed on: 4th March 2024

Speedy service

5
I got a swift answer and the money was in my account quickly. The process was very straightforward. Reviewed on: 4th March 2024

Simon aspinall

5
Just very easy to use and helpful apps so easy to use and can keep an eye on what's going on the benefits on the app are great the loan rates are good Reviewed on: 4th March 2024

very quick response and always up to date with infor...

5
very quick response and always up to date with information, was so pleased that i then used them for car finance Reviewed on: 4th March 2024

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.94 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products