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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Rapid response.

Rapid response. Easy to use website. No fuss or hassle. Money was in bank within 10 minutes of loan acceptance. Friendly and very helpful staff. Cannot recommend highly enough. Have used before and would definitely use again. Reviewed on: 4th March 2024

Exellent service.

Easy to apply got my loan in less than 5mins brilliant service not complicated at all 10/10. Reviewed on: 4th March 2024

Very easy and straightforward to deal with.

Very easy and straightforward to deal with. The app is very functional and informative, with transactional notifications. Reviewed on: 4th March 2024

Easy to use and good communication

I have used Zopa on a couple of occasions and they have been easy to navigate and very good at communicating with me when required. Reviewed on: 4th March 2024

Fantastic loan company who always puts the customer...

Fantastic loan company who always puts the customer first Reviewed on: 4th March 2024

A people-friendly bank.

Fast, professional, specific, reliably. Reviewed on: 4th March 2024

Simple, straightforward, trustworthy and affordable.

Simple, straightforward, trustworthy and affordable. Reviewed on: 4th March 2024

So quick and easy.

So quick and easy. Stress free borrowing Reviewed on: 4th March 2024

Straightforward application process and funds releas...

Straightforward application process and funds released quick. Reviewed on: 4th March 2024

Best service

Quick, easy and efficient. App is very easy to use. Reviewed on: 4th March 2024

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