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Zopa: Personal loan reviews

Name: Personal loan
Rating: 4.94 (65248 reviews)

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4.94

Based on 65,248 reviews, last reviewed 25th Jul 2025

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

95%

Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025

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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Great experience

Zopa offers fantastic rates and provides a great customer experience. The process of applying for a loan is straightforward, clear and easy to follow. I would therefore recommend the service and will use it in the future. I will no lo get use banks for personal loans if I can avoid it. Regards Maria Reviewed on: 4th January 2018

5 Star Hansel free service provided in a regular basis.

I have taken out a far few loans in my time and I have to say Zopa provides the best service. So simple and hassle free I would recommend them to any of my friends. Reviewed on: 4th January 2018

The Go To lender

Love the flexibility, costumer services of this company. Have used them many times over the years and will continue to do so. Reviewed on: 4th January 2018

The best

No hassle great experience first class Reviewed on: 4th January 2018

Great customer service, easy to use, brilliant repayment deals.

Ive been with zopa for a few years and they have always been very helpful, they also have the best offers on loans beating tje mainstream banks making it easy and affordable for repayments. Highly recommend great service. Reviewed on: 4th January 2018

Excellent service

I have had a loan twice from Zopa , the application was straightforward and quick. The money was available promptly and I was able to go ahead with the home improvements I wouldn't normally have been able to afford. Thank You Zopa. Reviewed on: 4th January 2018

Excellent loan provider

Excellent customer service, any problems have been easily addressed and sorted. No pressure the repayments just take care of themselves. Staff are very helpful Reviewed on: 4th January 2018

Quick, easy, flexible and affordable

Our Zopa loan has been great! Its given us the freedom to do the things we've needed to for the past three years. So quick and easy to set up. Low interest and flexibility with overpayments has been great. Can't recommend highly enough. Reviewed on: 4th January 2018

Mrs Liz Jones

Quick hassle free loan application. Reviewed on: 4th January 2018

Great service

Great rates and great service. Easy to apply Reviewed on: 4th January 2018

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