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Zopa: Personal loan reviews

4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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0%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

GREAT SERVICE AND A REALLY EASY PROCESS TO GO THROUGH

5
The ZOPA team are brilliant. I cant recommend them enough. The service is great! Reviewed on: 4th January 2018

Excellent service

5
Had no trouble in applying and got a quick decision. Money went into the account quickly also. Great flxabilty with zopa. Can't rate it high enough! Reviewed on: 4th January 2018

5 Star

5
This company was very easy friendly and efficient to use, decisions were quick and website was helpful, would highly recommend also very comparative with low rates Reviewed on: 4th January 2018

Great, friendly !!

5
Very helpful, great advise & always willing to go that extra mile for the customer. Reviewed on: 4th January 2018

Easy application and efficient service

5
I have used Zopa twice now and they have become my number one choice. Not merely because they are cheaper but their efficiency surpasses any other financial establishment I have ever dealt with. Brilliant Reviewed on: 4th January 2018

Fantastic deal

5
Great way to have a fab holiday And not worry about spending with zoos at your back . Great company Reviewed on: 4th January 2018

Zopa is amazing

5
Quick and easy to use, gives you a loan rate in minutes. Lowest APR after searching loads of companies. Have used Zopa 3 times and will continue to do so in the future. Reviewed on: 4th January 2018

Quick, good value and flexible .

5
Application is very straightforward, the response is quick and I can pay it off early if I wish. Reviewed on: 4th January 2018

A fresh attitude to loans

5
I have had such a good experience with Zopa. Excellent customer services and fantastic rates. It has been so easy and straightforward to take out a loan. I cannot recommend them enough ! Reviewed on: 4th January 2018

Brilliant!

5
Zopa are quick and easy to use, no hidden clauses and very helpful if you have any questions about your loan. I would highly recommend. Reviewed on: 4th January 2018

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