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Zopa: Personal loan reviews

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4.94
Based on 65,248 reviews, last reviewed 25th Jul 2025
98% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
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5%
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0%
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Latest highest rating:

5

Good card more helpful and good customer service Good card more helpful and good customer service Reviewed on: 25th July 2025
Jegathasan G's avatar
Jegathasan G

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E
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About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65248)

Fair and open at a time of real need

5
When you find your self in need of a loan it’s not always a happy time of grand purchasing. With Zopa being open and honest about costs and fair with APR you don’t feel like you need is being exploited. Also any contact you have with the company is always friendly and efficient. Would recommend in a heartbeat. Reviewed on: 3rd January 2018
Rhys Newnes's avatar
Rhys Newnes

First class lenders.

5
A no nonsense approach to lending money from a trustworthy organisation with good reviews. A thorough but quick vetting procedure gives confidence. Reviewed on: 3rd January 2018
Andrew Parton's avatar
Andrew Parton

Quick and easy

5
Very quick easy to use very friendly Reviewed on: 3rd January 2018
Clair Hepburn's avatar
Clair Hepburn

Very good

5
No problems with the loan, all agreed and the rate is competitive. Reviewed on: 3rd January 2018
Richard Beach 's avatar
Richard Beach

Hassle free loan.

5
Found out almost immediately that I was allowed to get the loan(12000) with my bad credit rating. Money transferred was fast. Nice low reasonable monthly payback price. And the best thing is Zopla has not ONCE bothered me at all! they have literally left me alone to pay this loan back in peace.. i highly recommend Zopla. Reviewed on: 3rd January 2018
John's avatar
John

Completely Satisfied

5
From start of application to transfer of funds all in instructions were clear and concise, I experienced no issues at all, the process was quick and smooth with a very competitive rate awarded. Reviewed on: 3rd January 2018
Keith 's avatar
Keith

Very good service

5
Very easy to set up online. Simple to access my account. Reviewed on: 3rd January 2018
Richard Brolia's avatar
Richard Brolia

Quick and easy

5
Always helpful when ever I phone up Web site nice and easy to use Reviewed on: 3rd January 2018
Alma Webster's avatar
Alma Webster

5 Extremely likely

4
I got confirmation of my loan quickly and the money was in my bank just as quick, very efficient. Reviewed on: 3rd January 2018
Mary Thomas's avatar
Mary Thomas

Quick and reliable

5
Amazing stress -free service, best rates on the market Reviewed on: 3rd January 2018
Anna Hollingsworth's avatar
Anna Hollingsworth

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