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Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
70% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
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0%
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0%
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0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

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Zopa Personal loan reviews (65247)

Great service

5
Very easy to use. No problems with the service. Would use this again. Reviewed on: 3rd January 2018

Raymond Ruddy

5
Excellent customer service. Brilliant online presence Reviewed on: 3rd January 2018

Quick and easy

5
I have used zopa couple of times and found the rates reasonable. In addition it is very easy to apply and maintain the account. I have gone paperless and it works quite well for me. Certainly recommend if you get a competitive interest rate based on your situation. Reviewed on: 3rd January 2018

Simple, effective, trackable

5
The website is very simple to navigate and understand. Quick result. The personal login to view loan status and make early repayments is again simple and a brilliant way of keeping on top of the loan repayments. Reviewed on: 3rd January 2018

Quick easy and hassle free

5
Got my Zopa loan about 18 months ago. It was easy very fast and it's easy to make overpayments and to keep an eye on it online. Highly recommended Reviewed on: 3rd January 2018

Best loan company

5
Second time borrowed from Zopa, so far best experience and would really recommend it Reviewed on: 3rd January 2018

Great company

5
Great loans no hassle applying. Easy process loan received within 48hours Reviewed on: 3rd January 2018

Professional and efficient service

5
Super fast application and excellent customer service Reviewed on: 3rd January 2018

Excellent and efficient service

5
Great company who are friendly and very efficient. Not intimidating at all and very flexible to allow over payments! Love them! Reviewed on: 3rd January 2018

Excellent service

5
Competitive price, always available to discuss loan, good website which is very user friendly. Reviewed on: 3rd January 2018

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