Smart Money People Logo

Zopa: Personal loan reviews

4.94
Based on 65,247 reviews, last reviewed 13th Jun 2025
70% decrease in 5 star reviews
in the past 90 days
83% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Honest company, rare! The loan details are clear and precise the interest rate was excellent. Changing payment dates has been simple without any forfeit. Just appear to be ... Read more Reviewed on: 13th June 2025
Bubbleicious's avatar
Bubbleicious

Latest lowest rating:

1

Poor customer service Paid off my loan early well over a month ago. Still showing as a debt on my credit report. Inaccurate payment details shown on credit report too. Made... Read more Reviewed on: 4th May 2025
Julie E's avatar
Julie E

About this product

Zopa is an award-winning personal loan provider.

When you apply for a Zopa loan, you’ll see your personalised loan rates in just three minutes so you know exactly what you could get. Checking your rates won't affect your credit score. If your loan’s approved, you’ll get the money within two hours.

Zopa personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Zopa before, you can also leave a review and share your experience.

Review Zopa: Personal loan now

Help others make smarter decisions by sharing your own experience. Write a review

Zopa Personal loan reviews (65247)

Quick, efficient and accessible

5
Zopa have been a blessing! Reaching my goals wouldn’t have been possible without their support. The application process is simple, quick and easy and the customer service team are friendly and quick to respond which is what really stood out for me. I feel secure with my decision knowing that the rates are affordable and suitable for my lifestyle. I would have no hesitation in recommending zopa to friends or family. Better still, the money lands in your account in a matter of days! Reviewed on: 3rd January 2018

Zopa is great

5
I found this service fantastic because was really Efficient, quick, reliable and I saved a lot of money compared to competitors. Reviewed on: 3rd January 2018

Really help me to move forward in life again

5
Very helpful and easy to talk to, also easy steps to follow online when applying for loans. Reviewed on: 3rd January 2018

Zopa experience over two years

5
The most efficient, professional and courteous service I have ever had from a financial services company. End. Reviewed on: 3rd January 2018

Great rates

5
A very affordable loan at low interest rates. Very helpful. Reviewed on: 3rd January 2018

Very competitive rates and easy application.

4
Very competitive rates when I initially took out my loan but rates seem to be a lot higher now so other loans might give a better deal. From an application point of view, it couldn't have been easier. Reviewed on: 3rd January 2018

Fantastic experience

5
Fantatsic company. Great customer servic. Very quick and easy to use. Money arrives faster than any other company on line. Will definitely recommend and use again. Reviewed on: 3rd January 2018

Very good!

5
Easy and responsible lending. Highly recommended. Reviewed on: 3rd January 2018

Simple and value

5
Have been using Zopa for a few years now and rate them very highly. The loan calculator lets you see exactly what you pay for how long and no hidden extras. Reviewed on: 3rd January 2018

Simple to apply

5
Quick to apply and quicker decision. Apr very competitive. Reviewed on: 3rd January 2018

Do you have a different Zopa product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Zopa?

  • Cash ISA

    from Zopa 4.95 from 1262 reviews
    Zopa
  • Smart Saver

    from Zopa 4.94 from 7180 reviews
    Zopa
  • Fixed term savings account

    from Zopa 4.93 from 1784 reviews
    Zopa
    View all products